Overview
This range is provided by Swoon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range : $61.00 / hr - $70.00 / hr
Client : Global Industry Leader & Fortune 500 Company
Type : Contract
Length : 12mos + potential to extend or convert
Location : Hybrid - Chicago, IL
Rate : ~ $61ph W2 + Benefits / $66ph C2C / Self-Corp
must have portfolio included with submission
Role Overview
A global leader in the digital products space is seeking an experienced UX Researcher to support an Advanced Troubleshooting program and broader digital product portfolio . This fully remote role will involve conducting user research to influence design decisions, working with cross-functional teams, and contributing to the creation of seamless, user-centered experiences.
Responsibilities
- Lead user research efforts across multiple product lines, including gathering and analyzing data through lab studies , ethnography , surveys , and customer feedback .
- Collaborate with Designers , Product Managers , and Engineers to identify and prioritize research opportunities in a fast-paced, evolving environment.
- Synthesize research findings into actionable insights, creating executive summaries , journey maps , personas , and user flows .
- Advocate for user-centered design practices, ensuring insights drive the development of intuitive and impactful digital experiences.
Why This Role?
Work on complex digital products : Gain exposure to challenging projects that influence the user experience of enterprise-level applications and solutions.Professional development : Work alongside industry leaders in UX research and design, gaining valuable experience in a globally recognized, forward-thinking organization.Impact : Directly shape products that serve millions of users worldwide, contributing to a seamless and effective user experience.Candidate Requirements
Education & Experience :
Bachelor’s Degree in a related field.8+ years of experience in UX Research or similar roles, with proven expertise in both qualitative and quantitative research methods.Technical Skills (Required) :
5+ years of hands-on experience in user research , including conducting unmoderated interviews .Experience working on complex digital applications such as eCommerce or enterprise management software .Proven ability to synthesize user data and present insights to multi-level stakeholders .Familiarity with tools like UserTesting , Miro , Dovetail , Airtable , and other research platforms.Soft Skills (Required) :
Strong communication and collaboration skills, with the ability to influence design practices across teams.Proactive problem-solving mindset, with the ability to provide actionable recommendations.Strong interpersonal skills and the ability to work effectively in a cross-functional team .Fully remote position with a human-centered design focus.Collaborate with a team of UX researchers and interact with stakeholders from around the globe.Apply Today
If you’re passionate about UX research and want to contribute to innovative digital products , this is your opportunity! Join a forward-thinking company, collaborate with talented teams, and shape the future of user experiences.
#J-18808-Ljbffr