Warehouse Coach II

Warehouse Coach II

• 4335 N. Arcata Way, N. Las Vegas, Nevada
• Full-time
• Department : Supply Chain

Job Description

Overview :

• Responsible for planning, coordinating and supervising the functions and personnel of the warehouse to ensure superior customer satisfaction utilizing the warehouse management system (SAP-EWM).
• Leadership of operational execution including all safety, quality, and human resource programs each shift.

Safety :

• Drive the safety culture of the building by ensuring that all programs, rules, and regulations of the Distribution Center are followed and that all safety violations are reported and documented within the guidelines of our reporting process.
• Fully accountable for safety performance, reporting, driving safety initiatives, promoting positive ergonomics / stretch program, and incident investigation.

Quality :

• Execute quality initiatives and programs to improve customer satisfaction and meet quality expectations with minimizing shipping defects.
• Ensure proper training of associates to perform their duties in accordance with established procedures. Manage cross training of associates.
• Assist with ensuring all processes within the facility are formally documented, tested and all associates have been properly trained.
• Utilize process improvement techniques to reduce customer defects generated in the processes.

Performance :

• Manage day to day business to ensure inbound and outbound backlog is maintained to set expectations.
• Drive performance across departments to reduce waste and drive results.
• Assist the Warehouse Manager to refine and develop procedures to ensure continuous improvement.
• Manage daily customer order flow to ensure 100% completion of daily shipping requirements.
• Provide leadership and resources to execute goals by focusing on operational process flow.
• Responsible for operational coordinators on your shift. Manage performance and provide direction / guidance including recognition and corrective dialogue.

Develop coordinators with monthly 1 on 1 documented discussions.

• Utilize process improvement techniques to improve performance in the processes.
• Build partnerships with Customer Service, Transportation, peer sites, vendors, and customers to improve relationships and communication to serve the customer.

People :

• Responsible for fair and consistent administration of personnel policies, procedures, and time keeping.
• Communicate to managers and associates the status of the overall business and aspects that affect daily activities.
• Manage all oral and written communications associated with this job function such as reports, disciplinary action, performance reviews, etc.
• Support associate development, while fostering an environment of enablement, empowerment, and continuous learning and improvement.

Identify developmental opportunities and generate development plans for all assigned reports to build skills and knowledge.

Drive accountability by documented associate conversations by recognizing top performers and utilizing performance management standards for associates who are underperforming.

Other :

May perform other duties as assigned by the Warehouse Manager.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience :

• Bachelor's degree required.
• Minimum 3 years experience in warehousing. Experience in a Manufacturing or Distribution environment is preferred.
• Demonstrated understanding of Materials / Logistics processes and material flow is required.
• Must possess a business orientation and interactive skills to support the distribution team and function as a business partner
• Ability to prioritize and achieve objectives in a fast paced environment.
• Demonstrated success handling multiple priorities and multi-tasking
• Experience with lean principles and change management preferred
• Exposure to Microsoft Office
• High degree of credibility

Tools and Equipment :

• Forklifts
• Battery changing apparatus
• Walkie-Ryder
• Pacer
• Pallet Jacks
• Scales / Calculators
• Hand tools
• Stretch wrapping equipment
• Misc. shipping tools / equipment
• Motorized vehicles, yard tractor, and trucks
• Various Office Equipment, ex. Photocopier, Fax Machine. Personal Computer, Printers

Language Ability :

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence and speak effectively before groups of customers or employees of organization is required.

Math Ability :

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume, as well the ability to apply concepts of basic algebra and geometry.

Reasoning Ability :

To perform this job successfully, an individual must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form;

and, to deal with problems involving several concrete variables in standardized situations.

Computer Skills :

To perform this job successfully, an individual must be proficient to expert in MS Word processing software, Excel spreadsheet software, MS Outlook, and warehousing and production transactions.

Supervisory Responsibilities :

Directly supervises 50-100 employees on 1 shift. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees;

addressing complaints and resolving problems.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts. The noise level in the work environment is usually moderate.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

While performing the duties of this Job, the associate is regularly required to stand, walk and talk or hear. The associate is frequently required to use hands to finger, handle, or feel, reach with hands and arms and stoop, kneel, crouch, or crawl.

The associate is occasionally required to climb or balance.

Competencies :

• Communication
• Leadership
• Drive Results
• Conflict Management
• Directing Others
• Accountability
• Interpersonal
• Partnership
• Integrity
• Creativity
• Functional / Technical Skills
• Managing and Measuring Work
• Problem Solving
• Process Management
• Building Effective Teams
• Priority Setting

Additional Information

Fortune Brands' Global Plumbing Group (GPG) is a multi-brand plumbing business that is inspiring people by designing beautiful experiences with water.

GPG's trusted brands include Moen and the House of Rohl portfolio. We welcome you to visit the and

Equal Employment Opportunity Fortune Brands' GPG is an equal opportunity employer. GPG evaluates