Guest Experience Team Member

Guest Experience Associate

Dash In, a Wills Group company, is launching a new innovative concept focused on an elevated guest experience and high-quality food service and we are building out the Guest Experience (Front of House) team to execute and deliver an exceptional guest experience in a 24 / 7 retail environment.

The essential function of the Guest Experience Associate will be to provide customer service including assistance to customers, execute company standards, project a positive image of the company while in prescribed uniform, proper recording of sales and cash control, and maintain store appearance and cleanliness standards.

How You'll Make an Impact

• Maintain stock levels by stocking shelves, reaching items from packing cartons and placing items on display units ranging from floor level to seven feet above the floor and move cases weighing up to 35 pounds to retrieve needed stock selection
• Maintain physical store appearance by sweeping, mopping floors (buffing as required), cleaning restrooms and residual internal and external equipment
• Maintain exterior appearance by picking up trash and refuse from grassy areas, shrubbery beds and parking lots and emptying trash containers into dumpsters
• Control cash to accuracy as prescribed in company policy manuals for overages and shortages
• Taking on additional responsibilities as needed, including cashiering, greeting guests, restocking shelves, and providing porter services, all aimed at ensuring a pristine and welcoming front-of-house environment for our valued guests

What We're Looking For

As a Guest Experience expert, you'll welcome our guests into the store with a smile and take care of them as they shop throughout our store. You'll be the first and last person our guests see, so you must have a "Guest First" attitude. This position requires the ability to perform the essential functions contained in this job description. Reasonable accommodations will be made for qualified individuals with disabilities.

Ideal candidates will also have :

Competencies :

Schedule, Training, & Travel

Why You Should Join Dash In

Dash In is a leading convenience merchandise and motor fuel marketer of The Wills Group, Inc., serving customers at over 65 retail outlets throughout Maryland, Virginia and Delaware. Dash In operates both Corporate and Franchise Operated locations within the region. The Wills Group, a parent company to Dash In, is a $1.5 billion organization and one of the largest independent marketers of Shell Branded Fuel in the country. Throughout our 95+ years in the industry, Wills Group has gained a reputation of driving innovation, providing our customers with products and services at exceptional value, and fostering a great work environment for professional development and advancement.

At Dash In, our mantra is : Learn. Grow. Lead. We believe the success of our company lies in the depth and durability of our employees and that is why we are committed to continued learning and advancement for all employees. We are proud to offer flexible roles that empower you with the skills to be a professional, from working with diverse teams and customers to building the foundation for your future. Every day, we are leading in our community, being responsible neighbors and focusing on doing what is good for the environment and our neighborhood, not just our bottom line.

Benefits and Perks

Are you interested in joining a certified Great Place to Work that invests in your development, future, and well-being? Then Dash In is the right place for you! Life at Dash In has many perks. We work hard to ensure every team member lives life to the fullest outside the store. We fully believe that when we support and encourage one another, our customers and stores benefit greatly.

We take pride in investing in our people's well-being, that's why we back our words with competitive total rewards packages.

Benefits for all employees :

Benefits for part-time employees :

Benefits for full-time employees :

Wills Group is an equal opportunity employer. Wills Group does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.