Talent.com
Program Manager
Program ManagerAnchor Home • Timonium, Maryland, United States, 21093
Program Manager

Program Manager

Anchor Home • Timonium, Maryland, United States, 21093
7 days ago
Job type
  • Full-time
Job description

Anchor Home is a dynamic, fast-growing human services organization in Baltimore County, Maryland, dedicated to delivering best-in-class services and experiences to individuals with intellectual and developmental disabilities. Anchor Home prides itself on providing exceptional person-centered services designed around the people we serve. Our programs include Residential Services, Community Development Services, and Personal Support.

At Anchor Home, we champion diversity and innovation. We are professionals from various backgrounds, experiences, cultures, and walks of life, coming together to make a difference in the lives of the people we serve.

Overview

The Program Manager is responsible for ensuring the effective daily operations, quality, and compliance of Anchor Home's residential, day, and personal supports programs. This leader oversees multiple program sites and provides direct supervision to House Managers, supervisors, and program staff, ensuring high standards of care, safety, and accountability.

Reporting to the Program Director, the Program Manager plays a key role in strengthening program consistency, improving operational efficiency, and supporting the overall success of Anchor Home's mission to deliver person-centered services.

The Program Manager plays a key role in staff supervision, program coordination, and ensuring individuals receive top-tier support to thrive in their daily lives and community

Key Responsibilities

Program Operations & Quality

  • Oversee daily operations across all the programs, ensuring compliance with licensing, health, and safety standards.
  • Manage staffing levels, schedules, and attendance to ensure sufficient coverage and adherence to PCP requirements.
  • Conduct regular scheduled and unscheduled site visits to assess program quality, documentation, and environmental conditions.
  • Partner with the Program Director to address deficiencies and maintain audit readiness.
  • Identify operational gaps and implement process improvements to enhance service delivery and efficiency.
  • 24 / 7 on-call coverage for assigned homes.

Leadership, Training & Staff Development

  • Provide training on essential daily living tasks, including cleaning, cooking from established meal plans, feeding, administering medications, and maintaining personal hygiene.
  • Supervise and coach House Managers to ensure effective leadership, communication, and team performance.
  • Lead regular program meetings to align staff on goals, updates, and expectations.
  • Promote a culture of accountability, respect, and collaboration throughout all program teams.
  • Manage team performance through communication, coaching, mentoring, performance evaluations, staff meetings, and employee recognition.

    • Client Care & Support

  • Ensure services are person-centered, goal-oriented, and aligned with individual support plans.
  • Monitor the health and medical needs of individuals, promptly reporting any concerns, and ensure the timely completion of all medical appointments and necessary documentation.
  • Work collaboratively with nursing and external case management teams to ensure holistic, coordinated care.
  • Monitor and assist with the finances of individuals, ensuring purchases are pre-approved, documented, and accounted for.
  • Maintain open communication and manage relationships with families, guardians, and external stakeholders to ensure satisfaction and continuity of services.
  • Develop and implement activity programs, including the Meaningful Day curriculum

    • Administrative & Compliance Oversight

  • Review and approve program documentation, incident reports, and attendance records.
  • Ensure compliance with regulations and all internal policies and procedures.
  • Ensure accurate and timely completion of all documentation, including billable records
  • Participate in inspections, audits, and investigations, ensuring timely resolution of any findings.
  • Assist in managing budgets related to staffing, supplies, and maintenance needs.

    • Qualifications

  • Bachelor's degree in Human Services, Business Administration, or related field (Preferred).
  • Minimum of 5 years of experience in residential or human services program management.
  • Strong understanding of DDA and COMAR regulations and compliance requirements.
  • Demonstrated success managing multiple program locations and staff teams.
  • Excellent leadership, communication, and problem-solving skills.
  • Valid driver's license, reliable transportation, and ability to travel between program sites as needed.

    • PIf704909c87c1-30511-38912917

    Create a job alert for this search

    Program Manager • Timonium, Maryland, United States, 21093

    Related jobs
    Program Director of Medicare Compliance

    Program Director of Medicare Compliance

    Johns Hopkins Health Plans • Hanover, MD, US
    Full-time
    Job requires candidate to be onsite every Wednesday.The Program Director of Medicare Compliance reports to the Executive Director of Compliance and Regulatory Affairs. The role provides verbal and w...Show more
    Last updated: 9 days ago • Promoted
    Senior Project Manager - Audio Video

    Senior Project Manager - Audio Video

    Diversified • Annapolis, MD, United States
    Full-time
    Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in deliverin...Show more
    Last updated: 4 days ago • Promoted
    Program Manager

    Program Manager

    IntelliDyne, LLC • Washington, DC, US
    Full-time
    Washington, DC (Hybrid 3 days onsite / 2 remote).Active TS security clearance required.IntelliDyne is seeking a highly skilled and strategic Technical Program Manager to lead a complex, high-impact I...Show more
    Last updated: 1 day ago • Promoted
    HD Program Manager

    HD Program Manager

    ARS / Rescue Rooter • Forest Hill, MD, US
    Full-time
    Blue Dot Heating, Air Conditioning.Join Blue Dot, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.Take-...Show more
    Last updated: 20 days ago • Promoted
    Program Manager

    Program Manager

    Oceaneering International, Inc. • Hanover, MD, United States
    Full-time
    Oceaneering Technologies (OTECH) develops, manufactures, and operates customized marine systems, shipboard equipment, subsea vehicles, and engineered solutions for commercial and U.Oceaneering Aero...Show more
    Last updated: 21 days ago • Promoted
    Program Manager - Transformation

    Program Manager - Transformation

    Stout • Baltimore, MD, United States
    Full-time
    At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence.Both our client service and culture are second to none, stemming from our firmwide embrace of our...Show more
    Last updated: 30+ days ago • Promoted
    Division Director, Maternal Fetal Medicine

    Division Director, Maternal Fetal Medicine

    HealthEcareers - Client • Annapolis, MD, USA
    Full-time
    Division Director, Maternal Fetal Medicine.Join a leading regional Health System in advancing Maternal and Fetal Care.We are seeking a dynamic and visionary leader with a commitment to excellence i...Show more
    Last updated: 28 days ago • Promoted
    Program Manager

    Program Manager

    LMI • Baltimore, MD, US
    Full-time
    LMI is seeking an experienced Program Manager to lead the Centers for Medicare & Medicaid Services (CMS) Next Generation Desktop (NGD) program. This position supports CMS's mission to modernize its ...Show more
    Last updated: 6 days ago • Promoted
    Lead, Program Manager

    Lead, Program Manager

    Best Buddies International • Baltimore, Maryland, US
    Full-time
    Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, ...Show more
    Last updated: 23 days ago • Promoted
    Division Director, Maternal Fetal Medicine

    Division Director, Maternal Fetal Medicine

    Luminis Health • Annapolis, US
    Full-time
    Division Director, Maternal Fetal Medicine.Join a leading regional Health System in advancing Maternal and Fetal Care.We are seeking a dynamic and visionary leader with a commitment to excellence i...Show more
    Last updated: 29 days ago • Promoted
    President’s Intern

    President’s Intern

    InsideHigherEd • Westminster, Maryland, United States
    Part-time
    CategoryPart TimeApplication DeadlineThis position is open until filled.DepartmentStrategic Marketing & Brand ManagementContact Ali Hunt - ahunt@carrollcc. This position will be placed on the Colleg...Show more
    Last updated: 30+ days ago • Promoted
    Program Manager

    Program Manager

    Axillon Aerospace • Baltimore, MD, US
    Full-time
    Program Manager serves as the primary business manager and directs and executes management of all company programs.The Program Manager is responsible for the entire Program Lifecycle Management (PL...Show more
    Last updated: 30+ days ago • Promoted
    Program Manager w / PgMP - REMOTE

    Program Manager w / PgMP - REMOTE

    Strategic Resolution Experts, Inc. • Washington, DC, United States
    Remote
    Full-time
    MUST BE US CITIZEN AND CLEARABLE.Do you want to perform work that is impactful to millions of Americans and has a broader global impact? Are you a service minded team player who works towards creat...Show more
    Last updated: 25 days ago • Promoted
    Project Manager - Land Development

    Project Manager - Land Development

    System One • Annapolis, MD, US
    Permanent
    Job Title : Project Manager - Land Development Location : Annapolis, Maryland Type : Direct Hire Compensation : $85000 - $175000 annually Job Description : As a Project Manager for our Civil Engineering...Show more
    Last updated: 30+ days ago • Promoted
    Leader in Training

    Leader in Training

    Green Thumb Industries • Joppa, MD, United States
    Full-time
    As part of the leadership team, you have a key role in.Training, you will gain subject matter.Monitor and maintain inventory levels, ensuring an assortment of products and communicating inventory a...Show more
    Last updated: 30+ days ago • Promoted
    Program Manager

    Program Manager

    Leidos Inc • Annapolis Junction, MD, United States
    Full-time
    Looking for an opportunity to make an impact?.At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success.We empowe...Show more
    Last updated: 30+ days ago • Promoted
    CMS Program Manager

    CMS Program Manager

    Leidos Inc • Baltimore, MD, United States
    Full-time
    At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, an...Show more
    Last updated: 30+ days ago • Promoted
    Vice President, Fund Accounting

    Vice President, Fund Accounting

    Jobot • Annapolis, MD, US
    Permanent
    Vice President, Fund Accounting - Hybrid / Real Estate, Private Equity / Base + Bonus.This Jobot Job is hosted by : Joseph Sipocz. Are you a fit? Easy Apply now by clicking the "Apply Now" button and...Show more
    Last updated: 30+ days ago • Promoted