CRM Project Manager

Title : CRM Project Manager

Reports To : Director, CRM

Location : US-Based Home Office

Status : Full-Time, Exempt

Salary Range

• : $90,000 - $100,000 (IC2 / B6)

Start Date : January 15, 2026

Facing History & Ourselves is a global education non-profit organization that challenges teachers and students to use lessons of history to stand up to racism, antisemitism, and other forms of bigotry and hate.

The CRM Project Manager has overall responsibility to work cross-functionally with internal staff and external contractors, as needed, to ensure that assigned projects exhibit excellent planning, are operated efficiently within budget and on time while taking an empathetic, inclusive, relationships-driven, communicative approach to project management.

Role Summary : Facing History & Ourselves is seeking a CRM Project Manager to join our Technology team. The Project Manager is a vital role at Facing History that will help lead impactful cross-functional projects using expertise, empathy, creativity.

The CRM Project Manager is responsible for leading complex, multi-disciplinary projects for the CRM (Salesforce) team. You will plan requirements with internal customers and usher projects through the entire project lifecycle. Using your technical and project management expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and advancing our strategic goals, and proactively managing our portfolio.

Who you are : You are a thoughtful, passionate, mission-driven project manager who can contribute to building an effective and efficient project management practice within our Technology Team. You will have overall responsibility to work cross-functionally with internal staff and external contractors, as needed, to ensure that assigned projects exhibit excellent planning, are operated efficiently within budget and on time while taking an empathetic, inclusive, relationships-driven, communicative approach to project and stakeholder management.

Specific Roles and Responsibilities Include :

Project Management (50%)

Strategy (15%)

Communications (15%)

Testing (10%)

Professional Development (10%)

Essential Skills / Qualities :

Facing History understands that restrictive job requirements may exclude historically marginalized groups from applying to jobs for which they are qualified. We take an equitable and holistic screening approach. If you feel you have demonstrated experience and expertise relevant to perform this role, please don’t hesitate to apply!

Benefits Summary : In addition to meaningful and rewarding work, Facing History provides an excellent and competitive compensation and benefits package including medical with a fully employer-sponsored health reimbursement account (HRA), dental, vision, life & AD&D, long-term & short-term disability insurance, 403(b) retirement plan with a discretionary organizational contribution, generous paid time off, an employee assistance program, travel assistance plan, pre-tax commuter spending accounts, flexible spending accounts, voluntary Colonial Life group plans, robust wellness programs through aHealthyMe, an employee discounted marketplace through BenefitHub, weekly virtual yoga and meditation, 403(b) advisement, and a friendly work environment.

Facing History values a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. We are an Equal Employment Opportunity Employer.

Our Commitment to Inclusion. Our strength as an organization is directly tied to the diversity of our staff, leadership, educators, students, scholars, and volunteers. We strongly encourage each member of our community to be intentional and self-reflective in their attitudes toward others. This intentionality not only makes for a safer, happier, and more vibrant workplace, but it reflects the ethical framework of the content we produce for teachers and students. Our continued dedication to an inclusive work environment includes facilitating group learning journeys throughout the year and making space for optional employee resource groups. Together we show grace and support to ourselves and our colleagues so that we can all contribute in ways which are meaningful and rewarding.

Remote-first / Hybrid Work Model (US Home Based) : Facing History and Ourselves operates in a remote-first / hybrid work model, allowing staff flexibility in both schedules and work locations. This particular position is home-based. Some travel is required.