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Data Center Technician 2

Data Center Technician 2

OracleWest Jordan, UT, United States
9 days ago
Job type
  • Full-time
Job description

Job Description

Description

Oracle Cloud Infrastructure (OCI) has an excellent opportunity to help us

build and operate the suite at significant scale, where coordinated cloud

services are broadly distributed in a multi-tenant cloud environment! We are

committed to providing best-in-cloud products that meet the needs of our

customers who are pursuing some of the world's biggest challenges. Sounds

like you? We encourage you to apply and join our team!

What you'll be doing :

  • Hardware installation & configuration of enterprise servers and cabling

infrastructure.

  • Hardware Break / Fix replacement of FRUs
  • Rack installation including putting racks in place, cabling, power up
  • and handoff of servers to internal provisioning teams.

  • Troubleshooting and resolve Telco Connectivity issues
  • Troubleshoot & Replace Network Switch equipment
  • You will communicate within a ticketing environment that is used and
  • supervised by multiple internal Oracle Cloud service owners and

    teams.

  • Documentation of activities and build / modify SOPs
  • Structured cabling, labeling, and troubleshooting of
  • fiber / copper / telecom cables.

  • System power supplies and cabling install, fix and repair
  • You should be able to execute small projects on your own and work
  • with your manager in planning and executing larger local projects

    Requirements :

  • Knowledge of server / storage / network hardware.
  • Strong interest in learning new DC concepts.
  • Strong verbal and written communication skills
  • Shift schedule (4 days a week, 10-hour shifts). Includes weekends and
  • holidays.

  • 3+ years working in an IT environment.
  • Experience solving problems on servers, networking devices and IT
  • equipment.

  • Inventory management experience. Ordering, receiving, and shipping
  • server parts. Experience taking on-call shifts and ability to respond to critical events

    as needed.

  • Experience raising issues to Sr. onsite staff and management as
  • needed.

  • IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux / Unix, GRUB)
  • Knowledge of trunk infrastructure is a plus
  • #LI-JH9

    Responsibilities

    Oracle Cloud Infrastructure (OCI) has an excellent opportunity to help us

    build and operate the suite at significant scale, where coordinated cloud

    services are broadly distributed in a multi-tenant cloud environment! We are

    committed to providing best-in-cloud products that meet the needs of our

    customers who are pursuing some of the world's biggest challenges. Sounds

    like you? We encourage you to apply and join our team!

    What you'll be doing :

  • Hardware installation & configuration of enterprise servers and cabling
  • infrastructure.

  • Hardware Break / Fix replacement of FRUs
  • Rack installation including putting racks in place, cabling, power up
  • and handoff of servers to internal provisioning teams.

  • Troubleshooting and resolve Telco Connectivity issues
  • Troubleshoot & Replace Network Switch equipment
  • You will communicate within a ticketing environment that is used and
  • supervised by multiple internal Oracle Cloud service owners and

    teams.

  • Documentation of activities and build / modify SOPs
  • Structured cabling, labeling, and troubleshooting of
  • fiber / copper / telecom cables.

  • System power supplies and cabling install, fix and repair
  • You should be able to execute small projects on your own and work
  • with your manager in planning and executing larger local projects

    Requirements :

  • Knowledge of server / storage / network hardware.
  • Strong interest in learning new DC concepts.
  • Strong verbal and written communication skills
  • Shift schedule (4 days a week, 10-hour shifts). Includes weekends and
  • holidays.

  • 3+ years working in an IT environment.
  • Experience solving problems on servers, networking devices and IT
  • equipment.

  • Inventory management experience. Ordering, receiving, and shipping
  • server parts. Experience taking on-call shifts and ability to respond to critical events

    as needed.

  • Experience raising issues to Sr. onsite staff and management as
  • needed.

  • IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux / Unix, GRUB)
  • Knowledge of trunk infrastructure is a plus
  • Responsibilities

    Perform performance trend analysis and manage the server / network capacity. React to potential problems using automation, scheduling, and monitoring tools escalating to management where appropriate. Participate in configuration and implement technical solutions to enhance and / or troubleshoot the system. Responsible for support documentation as well.

    Qualifications

    Disclaimer :

    Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

    Range and benefit information provided in this posting are specific to the stated locations only

    US : Hiring Range in USD from $27.07 to $54.13 per hour; from : $56,300 to $112,600 per annum. May be eligible for equity.

    Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

    Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

    Oracle US offers a comprehensive benefits package which includes the following :

    1. Medical, dental, and vision insurance, including expert medical opinion

    2. Short term disability and long term disability

    3. Life insurance and AD&D

    4. Supplemental life insurance (Employee / Spouse / Child)

    5. Health care and dependent care Flexible Spending Accounts

    6. Pre-tax commuter and parking benefits

    7. 401(k) Savings and Investment Plan with company match

    8. Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

    9. 11 paid holidays

    10. Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

    11. Paid parental leave

    12. Adoption assistance

    13. Employee Stock Purchase Plan

    14. Financial planning and group legal

    15. Voluntary benefits including auto, homeowner and pet insurance

    The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

    Career Level - IC2

    About Us

    As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

    We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

    Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

    We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

    Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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    Data Center Technician • West Jordan, UT, United States

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