Data Center Engineer

Job Description :

We are seeking a highly motivated and skilled Data Center Optical Engineer tojoin our team. The ideal candidate will have experience in racking, cabling,

and stacking equipment, decommissioning, break-fix, remote hands services,

hardware replacement, and network transport optical troubleshooting. The

Optical Engineer will ensure the seamless operation of our data center

facilities, providing top-notch customer service and technical support.

Key Responsibilities :

• Break-Fix : Must be able to work outside of normal business hours

shift work), to include nights and weekends, when needed.

• Remote Hands : In-depth knowledge of data center equipment

installation and basic testing methods and procedures (MOPs). Knowledge of

operating principles of data center, wireline, and IP transport environments.

Ability to interpret and perform tasks outlined in MOPs, vendor documentation,

technical specifications, network practices, engineering letters, and job aids.

Knowledge of telephony networks, optical and IP networks. Ability to identify

all colors associated with telecommunications cable and equipment indicator

lights. Interpret and follow detailed method of procedures (MOPs) and

engineering documents / diagrams.

Cabling :

• Ability to work in overhead rack or grid for extended periods of

time pulling long lengths of heavy cables. Handling, installation, and

troubleshooting of Ethernet and fiber cables and connectors, including but not

limited to CAT 5, CAT 6, structured cable, fan-outs, single mode, multi-mode,

RJ, and LC.

• Optical Testing and Troubleshooting : Complete all activities

associated with physically placing equipment identified in project

specification documents including but not limited to, routing, lacing,

labeling, terminating and local / remote testing and turn up of ethernet,

switchboard, fiber, and power cables. Utilize optical power meter, stabilized

light source, VFL, OTDR, and test equipment to test / G circuits using

BERT, RFC4, EtherSAM (, and iPerf (1G-G). Analyze and resolve

network issues associated with equipment installations / removals. Perform and

assist card level troubleshooting and replacement procedures with assistance

from control centers and / or back-office engineers.

Site Audits :

• Review project specifications to validate equipment placement,

cable assignments, and determine cable lengths then document results in

proprietary databases. Provide timely and accurate feedback to audit / survey

requests.

• Racking and Stacking : Install, organize, and maintain hardware

equipment in data center racks following standard operating procedures. The

ability to use hand tools and power tools. Ability to learn and retain physical

and mechanical installation specifications. Understanding of basic mechanical

terms and tools.

• Decommissioning : Safely remove and dispose of outdated or failed

hardware following data destruction protocols.

• Hardware Replacement : Replace faulty hardware components,

including transport routers, servers, switches, and other network & IT

equipment.

• Power Management : Work with power feeds, including redundancy,

automatic transfer switches (ATS), and manage hot / cold aisles effectively.

• Documentation : Read and interpret cut-sheets for physical

network installation, ensuring accurate port connections and cable management.

• AC and DC Power Equipment : Maintain and troubleshoot AC and DC

power equipment, ensuring reliable power distribution and connectivity.

• Provide oversite of 3rd parties’ on-site activities

Qualifications : Experience :

• 3-5 years of experience working as a technician in data center

operations or a similar environment, interacting directly with customers.

• Team lead experience preferred

Soft Skills :

• Must be a self-starter with the ability to work independently

without continuous supervision.

• Must be a team player and have excellent interpersonal

communication skills, especially with customers.

• Excellent organizational and administrative skills.
• Effective written and oral communication skills in English

language.

• Ability to multi-task and maintain composure in stressful and

demanding work environments.

• Ability to think forward and learn and apply new concepts

quickly.

• Understand and follow all common and industry specific safety

standards to protect personnel and assure network integrity / reliability.

• Communicate as required with multiple departments to optimize

project scheduling, resolve roadblocks, and coordinate material deliveries.

• Use Hyperscale systems and applications to communicate with the

customer as needed.

• Adhere to Hyperscale standards to ensure work meets customer

quality requirements.

Physical Requirements :

• Ability to lift and move heavy equipment (up to lbs.).
• Comfortable working in confined spaces and at heights.