Collections Specialist

Job Description

Job Description

We are looking for a dedicated Collections Specialist to join our team in Woburn, Massachusetts. In this long-term contract position, you will play a vital role in managing client accounts, resolving outstanding payments, and maintaining effective communication with clients. This is an excellent opportunity for someone with a strong background in accounts receivable and collections processes.

Responsibilities :

• Make outbound calls to clients, including hospitals, to follow up on outstanding orders and past-due payments.
• Maintain and strengthen client relationships through consistent and precise communication.
• Monitor accounts receivable activity to ensure timely payment and accurate recordkeeping.
• Address and resolve payment discrepancies or issues in a timely manner.
• Collaborate with internal teams to manage finance-related projects and tasks as needed.
• Provide regular updates and reports on collection activities to management.
• Ensure compliance with company policies and financial regulations during collection processes.
• Assist with additional accounting duties as required to support the finance team.
• Proven experience in accounts receivable or collections, with a strong understanding of collection processes.
• Proficiency in managing inbound and outbound client calls effectively.
• Excellent communication and interpersonal skills for building client relationships.
• Strong organizational skills with the ability to handle multiple tasks simultaneously.
• Detail-oriented approach to managing financial records and resolving discrepancies.
• Familiarity with accounting software and tools is a plus.
• Ability to work independently while contributing to team goals.
• High level of professionalism and integrity in dealing with sensitive financial matters.