Business Analyst II

Business Analyst II

At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today.

Business Analyst II role is responsible for analyzing and developing improvements to business processes and identifying and facilitating the creation of appropriate reporting around each function. This role will serve as the subject matter expert in areas of invoicing and managing complex customers in both ERCOT and Northeast markets, residential billing in Northeast markets as well partnering with the Commercial Sales team to ensure timely and accurate billing of our customers.

Employees in this role conduct basic operational analyses that support informed decision making within the business unit. Key responsibilities include small to medium special projects, quantitative and qualitative research, process design and modification, and report development. Individuals in this role apply standardized tools and techniques.

Job Duties & Responsibilities :

• Conducts invoice audits for ERCOT Commercial customers.
• Responsible for product set up for complex managed product customers.
• Responsible for running control reporting for both ERCOT and Northeast markets and working.
• Participates in identifying and recommending process improvement solutions for increased overall performance, productivity, and capability.
• Prepares spreadsheets, graphics, and word documents as required for tracking, reporting, analysis, documentation, and presentations.
• Provide frequent and consistent communication to Management staff on deliverables and status updates.
• Ensures compliance of rules and regulations across all customer segments in all states.
• Assists in creating and maintaining process documentation across markets.
• Performs other job-related duties as assigned.

Employees in this role conduct complex operational analyses and lead medium to large project teams that support informed decision making within the business unit. Job Duties & Responsibilities :

Required Qualifications :

Preferred Qualifications :

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click to learn more.

Employee Group : Exempt

Employee Type : Full Time

Job Category : Finance, Accounting & Business Analytics

Organization : Gexa Energy, LP

Relocation Provided : No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, consistent with federal, state, and local laws. To request a reasonable accommodation, please send an e-mail providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748.