Position Summary
:Under general direction, the Billing/Follow-up Rep Facility (Remote) is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in customer service, collections, cash posting, billing, etc. as assigned by CBO Management. Billing/ Follow-up Rep Facility is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.
Essential Functions and Responsibilities:
Responsible promptly, professionalyand courteously to all customers needs.
Cooperates and communicates effectively with all McLaren Health Care team members.
Contributes to continuous quality improvement efforts.
Completes tasks accurately and timely.
Organizes time and prioritizes effectively.
Practices cost effective measures.
Maintains confidentiality in all matters regarding patients, the hospital, the department and human resources.
BILLING: Responsible for billing hospital and physician claims, for inpatients and outpatients treated in the hospital and clinic, on behalf of the patient, within insurance time filing limits.
FOLLOW UP: Responsible for follow-up with third party payors for inpatients and outpatients treated in the hospital and clinic necessary to obtain payment and/or a resolution of patient accounts within insurance time filing limits.
Qualifications:
Minimum:
High School Diploma or GED
Preferred:
Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience.
Working knowledge of CPT, HCPCS, and ICD-1
One year experience in hospital financial or patient services
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Patient Account Representative I • Michigan, Shelby Township
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