Billing Specialist

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

What we do :

The Trade Desk is seeking a motivated self-starter to join the Worldwide Billing team. The ideal candidate will have solid experience supporting billing-related activities that are recorded timely and accurately. The individual will also assist with billing inquiries and credits. This role will report to the Associate Manager and will be part of a high-caliber Accounting and Finance team.

What you'll do :

The Trade Desk is seeking a Billing Specialist in Ventura, CA whose tasks include, but are not limited to, the below :

• Gain a basic understanding of billing principles and be able to generate invoices by performing basic billing analysis and reconciliations to ensure accuracy of billing data while adhering to company policies and standard operating procedures.
• Ensure all billable activities are accurately captured in the billing process, billing terms and calculations are in accordance with customer agreements.
• Ensure completion of all assigned billing processes, including month-end and year-end close is completed in line with company deadlines. Prepare and send out custom invoices.
• Actively work with internal stakeholders (e.g. customer account managers and other internal departments) to resolve customer billing inquiries and process credit memo requests following standard practices within agent ticketing system.
• Answer billing inquiries from customers, addressing concerns and resolving potential issues.
• Preparing and analyzing billing reports to monitor trends and identify potential issues.
• Escalation to the management team when needed to accelerate the resolution.
• Meet defined department goals and activity metrics.
• Provide supporting documents and answer follow-up questions related to external audit processes.
• Participate in special ad-hoc projects, as needed.

Who you are :

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

CO, CA, IL, NY, WA, and Washington DC residents only : In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk's Employee Stock Purchase Plan.

The Trade Desk also offers a competitive benefits package. Click here to learn more.

Note : Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is

$21.06—$38.61 USD

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

Please reach out to us request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.

When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.