Care Manager

Job Description

Job Description

Gwen’s Girls is dedicated to transforming the lives of youth and young women by addressing the social, emotional, and systemic barriers they face. Through gender-responsive, trauma-informed, and culturally relevant support services, we create safe spaces where youth can heal, build resilience, and thrive. We are seeking a highly motivated, skilled, and passionate professional to join our team and be a driving force in empowering the next generation.

Job Purpose : The Care Manager / Certified Community Health Worker (CCHW) plays a critical role in ensuring that every youth and family enrolled in Gwen’s Girls services receives exceptional, coordinated, and holistic support. This position combines case management expertise, advocacy, and community health outreach to guide clients on their journey toward well-being, stability, and self-sufficiency.

The ideal candidate will have proven experience working with at-risk youth and families, a strong understanding of trauma-informed care, and the ability to navigate complex health and social systems while building trust and empowering clients.

Education :

• Bachelor’s or Master’s degree in Social Work, Counseling, Human Services, or related field, OR
• Certified Community Health Worker (CCHW) credential with demonstrated experience in case management and community outreach.

Licensure / Certification :

Experience :

Clearances Required : PA Act 33 (Child Abuse) / Act 34 (Criminal History) / Federal Criminal History Record (FBI Fingerprint) / National Sex Offender Registry, Mandated Reporter Certification

Other Skills / Abilities :

Position Summary :

Care Management & Advocacy :

Community Health Worker-Aligned Responsibilities :

Work Environment :

Works in an office and after-school community-based setting, with at-risk youth, with limited exposure to adverse environmental conditions.

Physical Requirements : Sitting , standing, kneeling, bending, stooping, reaching overhead, speaking, hearing, reading comprehension and the ability to lift and carry 50 pounds.

General Requirements : 1) Indoors in a busy office, working in close proximity to co-workers; 2) Frequently required to work at a fast pace; 3) Requires considerable concentration and creativity; 4) Weekend and evening work required; 5) Travel required.