Talent.com
Sr. Account Manager
Sr. Account ManagerKobie Marketing • Hartford, CT, US
Sr. Account Manager

Sr. Account Manager

Kobie Marketing • Hartford, CT, US
6 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Join a National Top Workplace

Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.

Join Us from Anywhere

While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely . We understand the importance of work-life balance and support our team with :

  • Flexible Time Off to recharge when needed
  • Nine Company-Wide Holidays
  • A diverse suite of benefits prioritizing your growth, development, and personal well-being

Discover more about our perks and benefits here.

Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.

About the team and what we’ll build together

As a Sr. Account Manager, you will be responsible for providing planning, operational and optimization support for two or more of Kobie’s key accounts. Partnering with various departments, you will help drive cohesive and strategic activities for the client, under the direction of the Account Senior Director.

How you will make an impact

  • Maintain frequent, intentional, collaborative, and pro-active communication with client as their primary point of contact for day-to-day management
  • Deliver cross-functional insights, recommendations, thought leadership and feedback as a trusted advisor with deep understanding of your client’s business challenges and goals
  • Manage Client Services 90-day planning cadence and planning cycles in support of your client’s program as agreed to, such as : weekly and monthly check-ins and planning meetings, 1 : 1s with primary contacts, exec check-ins between senior stakeholders, and EBRs
  • Prepare and publish advance meeting agendas, follow-up contact reports, client presentations, weekly client updates, and other client communications and correspondence
  • Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all initiatives are delivered on time and with a high degree of excellence
  • Provide account expertise and insight to guide cross-functional Kobie and client teams across program strategies, initiatives, and work streams to ensure program delivery is strong and consistent
  • Support cross-functional efforts to optimize Kobie client’s loyalty program in support of Kobie’s mission to drive enterprise value through Loyalty, including bonus offer planning, management, measurement and reporting
  • Field and manage client requests and changes to administrative program functions, such as earn rules configuration and logic changes or creation
  • Serve as a point of contact for issue escalation, management, and resolution, coordinating with technology operations and issue response and resolution staff to stay informed on all issues to provide accurate client communication and positioning
  • Coordinate with internal teammates to create project estimates and timelines, and track project progress and status to ensure on-time and quality delivery
  • Coordinate administrative details such as Jira time tracking, resource allocation and forecasting, invoicing, etc
  • Review invoices in preparation for timely and accurate financial billing
  • What you need to be successful

  • Bachelor’s Degree in Marketing or related field
  • 5+ years of experience, preferably in the marketing or loyalty industry
  • Understanding of general marketing principals is a must; promotional and CRM experience is preferred
  • SaaS experience is preferred
  • Experience in Retail industry preferred
  • Proven ability to meet deadlines, manage multiple projects and work proactively in a fast-paced environment
  • Strategic and tactical marketing experience through multiple channels (email, mobile, social) based on customer journeys
  • Foundational understanding of financial business principles and data analysis
  • Self-motivated and able to work independently, applying good judgment and decision-making on your feet
  • Confident and clear verbal and written communication and presentation skills
  • Proactive in contributing ideas and in anticipating client / team needs
  • Outcomes-driven, with excellent organizational skills and strong attention to detail
  • Technical acumen – the ability to understand technology platforms within a larger martech ecosystem, and how features and functionality is applied to bring marketing and analytical concepts to life that will deliver desired outcomes
  • Resourceful, solutions-focused attitude that adapts well to change
  • Project management and planning skills
  • Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.

    A place for all  We celebrate and embrace diversity at Kobie!

    Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.

    We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.

    Ready to join us?  If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

    Create a job alert for this search

    Sr Account Manager • Hartford, CT, US

    Related jobs
    Senior Strategic Account Manager

    Senior Strategic Account Manager

    VirtualVocations • Springfield, Massachusetts, United States
    Full-time
    A company is looking for a Senior Strategic Account Manager in the Financial Services sector.Key Responsibilities Develop and implement strategies to maximize sales within assigned accounts Lead...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager

    Account Manager

    Applied Industrial Technologies • South Windsor, CT, US
    Full-time
    Looking for a company with a great culture and a rich history of success? At Atlantic Fasteners, the Account Manager role has immediate impact on our field sales performance and in customer satisfa...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager

    Account Manager

    White Cap • New Haven, CT, US
    Full-time
    A position at White Cap isn't your ordinary job.You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is commi...Show more
    Last updated: 30+ days ago • Promoted
    Key Account Manager- Hartford, CT

    Key Account Manager- Hartford, CT

    Amplity Health • Hartford, CT, US
    Full-time
    Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease...Show more
    Last updated: 1 hour ago • Promoted • New!
    Account Manager

    Account Manager

    VirtualVocations • Springfield, Massachusetts, United States
    Full-time
    A company is looking for an Account Manager for the Brazilian Market.Key Responsibilities Act as the primary point of contact for customer accounts, fostering strong and lasting relationships As...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager

    Account Manager

    Inbox Health • New Haven, CT, US
    Full-time
    Quick Apply
    You own a portfolio of billers and physician groups and are responsible for retention, expansion, and executive relationships. After Implementation gets the first cohort live, you take the baton.You...Show more
    Last updated: 14 days ago
    Account Manager II

    Account Manager II

    CorVel • East Hartford, CT, US
    Full-time
    The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client. understanding and communicating agreed upon expectations to field o...Show more
    Last updated: 7 days ago • Promoted
    Account Manager

    Account Manager

    Rustman Agency • Middletown, Connecticut, US
    Full-time
    Quick Apply
    The Rustman Agency is a rapidly growing brokerage focused on helping individuals and families protect their financial futures. We offer life insurance, mortgage protection, and final expense solutio...Show more
    Last updated: 30+ days ago
    Strategic Account Manager

    Strategic Account Manager

    Nexstar Media Group • Chicopee, MA, US
    Full-time
    About WWLP-22News Sales Team : WWLP-22New's team of experienced consultants offer a one-stop shop approach for marketing needs. Our client centric process yields the opportunity to solve the most cha...Show more
    Last updated: 5 days ago • Promoted
    Account Manager - On Premise CT

    Account Manager - On Premise CT

    Constellation Brands • New Haven, CT, US
    Full-time
    Constellation Brands is building the preeminent investor grade Wine and Spirits selling division in the market and is looking for the best fine wine and craft spirits professionals in the industry....Show more
    Last updated: 29 days ago • Promoted
    Senior Account Manager

    Senior Account Manager

    VirtualVocations • Hartford, Connecticut, United States
    Full-time
    Account Manager - Health Plans.Key Responsibilities Develops and maintains trusted advisor relationships with customers and stakeholders to enhance retention Supports complex, high-profile clien...Show more
    Last updated: 30+ days ago • Promoted
    Strategic Account Manager

    Strategic Account Manager

    VirtualVocations • Hartford, Connecticut, United States
    Full-time
    A company is looking for a Strategic Account Lead to maximize the strategic value and revenue potential of key client relationships. Key Responsibilities Develop deep understanding of client busin...Show more
    Last updated: 30+ days ago • Promoted
    Strategic Sales Account Manager

    Strategic Sales Account Manager

    Westfalia Fruit • CT, US
    Remote
    Full-time +1
    Quick Apply
    Reporting to the Director of Customer & Business Development, the.Strategic Sales Account Manager.Sales and Marketing Team to retain existing accounts, acquire new customers, support key initia...Show more
    Last updated: 17 days ago
    Account Manager

    Account Manager

    Manufacturing Inc • Agawam, Massachusetts, United States
    Full-time
    Quick Apply
    This is an excellent opportunity to join a company that values a supportive work environment and provides clear pathways for professional growth. We provide comprehensive training to equip you with ...Show more
    Last updated: 30+ days ago
    Account Manager - Shuttle Division

    Account Manager - Shuttle Division

    Propark Mobility • New Haven, CT, US
    Full-time
    Account Manager - Shuttle Division.Park your career here, with Propark Mobility!.Commensurate with Experience, plus Incentive Bonus Potential up to 15% of salary. Full-time, Monday -Friday with vary...Show more
    Last updated: 30+ days ago • Promoted
    Senior Account Manager - SLED

    Senior Account Manager - SLED

    VirtualVocations • Hartford, Connecticut, United States
    Full-time
    A company is looking for a Senior Account Manager focused on SLED (State, Local, Education) sectors in the Southeast region. Key Responsibilities Serve as the primary point-of-contact for major SL...Show more
    Last updated: 1 day ago • Promoted
    Senior Major Account Manager

    Senior Major Account Manager

    VirtualVocations • Springfield, Massachusetts, United States
    Full-time
    A company is looking for a Senior Major Account Manager for the Mid-Atlantic region (VA, MD, DC).Key Responsibilities Direct and drive sales growth while attaining revenue and profitability objec...Show more
    Last updated: 30+ days ago • Promoted
    Channel Account Manager

    Channel Account Manager

    VirtualVocations • Hartford, Connecticut, United States
    Full-time
    A company is looking for a Senior Channel Account Manager for the South Central territory.Key Responsibilities Engage with partner principals and sales teams to promote the company's SaaS value p...Show more
    Last updated: 30+ days ago • Promoted