Hospitality Manager
The Hospitality Manager is responsible for overseeing the operations of the restaurant, ensuring high standards of service and food quality, and managing the overall guest experience. This role requires a proactive leader who can motivate and inspire the team to deliver exceptional service and maintain a positive work environment.
Key responsibilities include :
- Managing daily operations of the restaurant, including staff scheduling, training, and performance management.
- Ensuring compliance with health and safety regulations, as well as food safety and sanitation standards.
- Developing and implementing strategies to increase sales and customer satisfaction.
- Coordinating with other departments to ensure smooth operations and high-quality service.
- Managing inventory and supplies, ensuring cost-effective purchasing and minimizing waste.
- Handling customer complaints and resolving issues promptly to maintain a positive reputation.
Qualifications :
Proven experience in a similar management role within the hospitality industry.Strong leadership and team management skills.Excellent communication and interpersonal skills.Ability to work under pressure and manage multiple tasks simultaneously.Knowledge of health and safety regulations and food safety standards.