Consulting Account Manager - Telco, Media & Gaming

Consulting Account Manager

The Telco, Media, and Gaming (TMG) Operating Unit is a newly formed, industry-focused team of sales professionals dedicated to helping customers achieve their strategic goals through Microsoft's solutions. In this role, you'll work alongside top-tier sellers, solution architects, and customer success managers to lead digital transformation efforts and deliver tangible business outcomes. By addressing complex industry challenges with innovative solutions, you'll accelerate deal velocity and play a key role in shaping the future success of our customers.

Are you ready to help redefine how we sell services? Join a dynamic, forward-thinking sales team that's transforming the customer experience. We're looking for innovative, collaborative professionals who thrive in fast-paced environments, bring informal leadership to the table, and know how to align competing priorities to drive shared success.

Our organization is all about unlocking value for customers by aligning their business goals with transformative solutions. It goes beyond selling products-it's about building trusted partnerships, understanding customer challenges, and delivering tailored services that drive measurable outcomes. Through consultative engagement, strategic planning, and cross-functional collaboration, services sellers empower organizations to innovate, grow, and succeed in a digital-first world while guiding the AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI.

As an experienced Consulting Account Manager this role will give you the opportunity to accelerate your career growth, be part of a high performing team and develop, own and close strategic opportunities that leverage AI and cutting-edge solutions for customers that grow consumption.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Lead the consulting virtual account team to bring customer visions to life through consultative selling, active listening, and continuous planning.
• Increase Unified penetration through strategic alignment with internal stakeholders and intentional selling.
• Identify and sell Industry Cloud solutions that solve customer challenges through co-innovation with partners and Microsoft teams.
• Own the full sales cycle-from lead generation and qualification to deal closure-while driving Cloud consumption through sold projects and programs. Achieving sales targets by Quarter and Full Year.
• Leverage digital channels to uncover and develop new business opportunities.
• Collaborate across customer and partner networks using a One Microsoft Approach, following established processes and methodologies.
• Partner closely with ATU (AE, ATS), STU (SSPs), and CSU (CSAM or CSA) to identify opportunities and drive customer value across MCEM sales stages.
• Embody and promote Microsoft's culture and values.

Qualifications

Consulting Account Management IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.