Technical Writer / Author

We are seeking a talented and skilled Technical Writer / Knowledge Specialist to join our team for a six-month contract in Manassas, Virginia.

In this role, you will help to enhance and maintain user-centered content that drives the adoption and usage of Swift's products and services. You will be an advocate for the user, ensuring that product and service information is designed and developed to enhance usability and clarity.

You will work alongside a dynamic, international team who are fully responsible for end-to-end delivery from customer engagement to operations. At Swift, we embrace an agile approach, continuously adapting to drive technological innovation.

This is a unique opportunity to expand your expertise, build valuable connections, and grow your knowledge through Swift's global platform.

What to expect :

• Develop user-centric knowledge assets.
• Create and deliver high-quality content that meets the needs of specific users and aligns with the customer's journey and knowledge progression.
• Collaborate with subject matter experts to ensure all content is accurate and relevant.
• Work in a transparent and auditable manner, maintaining accountability and governance security across your deliverables.

What will make you successful :

" Experience with Adobe Experience Manager (AEM) Guides and Assets - REQUIRED.

" Knowledge of DITA XML.

" Experience in writing information about technical, legal, or financial subjects for a specific audience type is an asset.

" Possess a degree in English, Technical Communications, or a computing-related discipline.

" Team player, with good communication and interpersonal skills.

" Willing to learn about technology products and services.

" Willing to collaborate in an agile development environment.

" Able to work under deadlines, and to follow best practices.

" Work quickly and accurately within strict time constraints.

" Excellent writing skills in English.

Skills :

Adobe Experience Manager (Assets and Guides) 1,00 Minimum number of years 2,00 Ideal number of years

English (written and oral) Expert (10+)

Technical writing and editing Professional (4-5) ( 4,00 years )

Willing to commute to Manassas (at least 2 days / week) Yes Yes / No