Strategic Operations Advisor

Administrative Director Of Social Services

The selected candidate will be offered a salary between $110,000- $142,600.00. This position is only open to candidates who are permanent (not provisional) in the civil service title of Administrative Director of Social Services.

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

Division of Financial Services (DFS) is responsible for supporting, planning, implementing, and monitoring the fiscal functions of the agency in accordance with City, State and Federal guidelines. The work of DFS includes managing the ACS budget; submission of monthly claims for revenue; processing of payments to provider agencies and vendors; monitoring the financial health of provider agencies through financial review and audits; maintenance of the ACS bank accounts; centralized oversight of ACS Child Welfare financial eligibility; and data maintenance for financial systems of record.

The Health and Human Services (HHS) PASSPort Payment Unit is responsible for managing a large and complex payment portfolio, within the MOCS Procurement and Sourcing Solutions Portal (PASSPort) system. This scope of work encompasses the expedient processing of payments for a variety of critical programs, including Preventive Agencies, Non-Secure Detention (NSD), Non-Secure Placement (NSP), NSP Aftercare, Limited Secure Placement (LSP), Community Partnerships, Parent Advocate, Child Welfare Consultant Contracts, and Discretionary Contracts. Administrative Payment Services is responsible for processing payments associated with the agency "for-profit" vendors which are Non-Human Service Subcontractor-related. These payments are made to cover administrative costs of goods and services required by ACS, to support Implementation and effective delivery of its social service programs. Financial Audit Department include overseeing and monitoring of the financial health of contracted provider agencies and monitoring and identifying areas of financial risk. This includes preparing year-end reconciliations for each provider, reviewing annual provider financial audits, and monitoring provider agency corrective action plans, annual closeout reconciliations / appeals and oversight of the DOE audit of CCBG funded Early Learn contractors, Social Security Benefits Unit (SSBU) Banking, Fiscal Field Review (FFR) / Risk Management units, Child Welfare Contract Audits (CWCA), managing Supplemental Security Income (SSI) and Retirement, Survivors and Disabilities Insurance (RSDI) payments on behalf of children in foster care, all ACS Banking and cash transactions.

Reporting to the Associate Commissioner, the Strategic Operations Advisor provides operational support and strategic counsel to the Associate Commissioner for Financial Services (DFS); coordinates between Payment Services sub-units, Audit and Risk Management, other DFS areas and other ACS divisions to ensure that information flows smoothly, that projects and initiatives move toward completion and policy is carried out as intended. This position is responsible for the following tasks and responsibilities, including but not limited to :

• Prepare emails, memoranda, briefing papers, one-pagers, presentations, letters, reports, agenda, etc. for the Associate Commissioner's communication and meetings with the Deputy Commissioner, DFS staff, other ACS divisions, other City agencies, and external oversights and organizations.
• Manage internal DFS administrative processes such as space, personnel and resource planning, WITS processing, and ensuring staff safety.
• Represent Payment Services and Audit / Risk Management in internal DFS and ACS workgroups including for the COOP serving as a thought leader to tackle and resolve departmental and division-wide problems.
• Represent the Associate Commissioner and work internally with managers and staff in Finance departments including Budget, Claiming, Payment Services, Audit / Risk Management, Revenue Maximization, and DFS IT to track and project-manage tasks and follow up on deliverables related to the work of the Division.
• Supervise staff that support personnel tracking and PAR submissions.
• Supervise staff that coordinate with DFS units to submit required audit-related information to oversights including the ACS Office of Agency Accountability, OCFS, the Comptroller and other entities.
• Coordinate special projects or requests that include Divisions across ACS and may include other City agencies.
• Maintain files and records as required.

Additional Information : Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.