Senior technical program manager

Required Education :

• Bachelor's Degree in engineering, computer science, or related discipline

Required Experience, Knowledge & Skills :

• Project Planning & Delivery – Able to create project plan as blueprint for delivery and managing against, including proactively removing impediments / blockers and making data-based decisions
• Dependency & Risk Management – Able to help identify dependencies & proactively identify and manage risks & issues
• Technical acumen – e.g. ability to read & understand architecture diagrams, previous experience in technology field, general understanding of APIs, data stores, software delivery, implementing code, etc.
• Advanced – Project Management experience; will need to be able to work fairly independently, with guidance provided.
• Intermediate – Microsoft Project – All TPMs to create & maintain end-to-end delivery plans using MS Project
• Foundational – Some form of online, agile management work tool (e.g. Rally, Jira, Monday.com, etc.).
• Intermediate – Data visualization & analysis – able to create data visualizations as needed & analyze data & work with teams to identify story data is telling us.

Desired Skills :

• Previous experience as programmer, developer, or tester
• Experience driving delivery for multiple, strategic efforts in parallel
• Experience in payments or financial field

Role :

Our TPMs conceptualize, rationalize, and drive multiple, simultaneous projects to deliver engineering work across the portfolio in our Scrum execution model. In this role, you may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way.

As a Senior TPM, you will :

• Work across teams to organize and accelerate delivery by ensuring all teams are delivering in a coordinated manner, identifying and removing blockers, and always finding the path forward in challenging situations.
• Understand the business strategy and design approaches within product, program, or domain with depth to be credible and effective with teams you work with. Act as first point of contact for your team or area and the source of truth for status, providing the right information and associated data about the state of the project to the right audience at the right time.
• Regularly review metrics and proactively seek out new and improved data / mechanisms for visibility, ensuring your program stays aligned with organization objectives.
• Proactively manage all dependencies, ensuring all outputs are production ready at time of launch.
• Proactively identify risks & issues and ensure mitigation efforts are being carried out throughout the software development lifecycle.
• Keep abreast of evolving technology landscape. Can ask the right questions to evaluate the strengths and weaknesses of designs (scalability, latency, security, performance, data integrity, etc.).
• Work with ambiguity and with limited guidance – able to get the inertia out and the project in motion.