Senior Manager, Head of Analytics

CastleGate Forwarding, Wayfair’s strategic ocean freight business, operates internationally to bolster Wayfair's e-commerce fulfillment operations. We collaborate daily with teams across the business to develop strategic, data-informed tools that enhance value for both CastleGate Forwarding, supplier partners, and Wayfair’s ecommerce platform. In this role, you will take the helm in guiding the analytics roadmap, serve as a trusted advisor on analytics to leadership, and be at the vanguard of crafting a suite of tools to create value for the business.

About the role :

The CastleGate Forwarding team is set on the path to becoming a top-tier forwarder in the industry. Capitalizing on Wayfair's extensive ecommerce business and supplier network, CastleGate Forwarding is implementing a forward-thinking strategy to activate remarkable year-over-year growth. Central to this opportunity is our proprietary operating system, NaviOS, which has been custom-built to supercharge our expanding freight forwarding business. NaviOS represents the future platform, serving as the comprehensive digital source of truth for real-world tracking. As a key team member, you will lead efforts to manage this platform and extract valuable insights from its data. Furthermore, you'll be challenged to construct new datasets, drawing fresh insights and developing improved methodologies to forecast the trajectory of our business and the industry at large.

What You'll Do

• Collaborate with key stakeholders across the organization to devise and execute strategies, leveraging both proprietary and industry-standard tools, to enhance our business understanding and influence outcomes.
• Build an advanced analytics team through coaching experience and new resources : creating the vision, roadmap, and workflow to deliver value quickly for the organization.
• Drive efficient operations within CastleGate Forwarding by harnessing your in-depth knowledge of supply chain, international freight, and the key drivers influencing the industry.
• Promote cost-efficient supply planning by identifying and automating root cause in time for the organization to act
• Collaborate with diverse teams to evaluate the balance between speed and cost, articulating the relationship and implications of these trade-offs
• Craft in-depth analyses that yield actionable insights, which can be disseminated across the wider Wayfair organization

What You'll Need

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form .

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About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here : https : / / www.wayfair.com / careers / privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.

About the company

Wayfair Inc. is an American e-commerce company that sells furniture and home-goods.

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