Director FI, Bank and Acquirer Partnerships

Job Description

Job Description

FreedomPay’s Commercial Partner Directors serve as strategic business leaders for our most important ecosystem relationships — including acquirers, ISVs, and technology partners that drive ongoing revenue and platform adoption. Each Director owns a defined portfolio of partners with measurable revenue and activation targets. The role focuses on optimizing performance, deepening engagement, and expanding adoption of FreedomPay’s technology and commercial programs.

Directors are also responsible for coordinating onboarding, operationalization, and enablement for newly assigned partners, ensuring all commitments and deliverables are achieved on time and with excellence. This is a commercially accountable relationship leadership role — focused on driving growth, execution, and long-term success within established partnerships.

Key Responsibilities

• Partner Growth & Performance : Own annual revenue and activation targets for assigned partners. Drive expansion of existing partnerships through increased adoption of FreedomPay’s products and capabilities, higher transaction volume, and broader deployment across regions or verticals. Identify and close in-year growth opportunities, such as incremental device orders, new integrations, or additional use cases. Analyze partner performance data to uncover trends, gaps, and actionable insights that drive engagement and measurable results.
• Partner Onboarding & Enablement : Coordinate the initial onboarding, operationalization, and enablement of new partners assigned post-contract execution. Mobilize internal teams — including Product, Operations, Enablement, and Marketing — to ensure all deliverables are completed on time and meet partner expectations. Oversee partner readiness and activation milestones, acting as a central point of coordination for go-live activities and early performance tracking. Provide light program management across internal stakeholders to ensure successful implementation and long-term partner satisfaction.
• Strategic Relationship Management : Serve as the senior FreedomPay point of contact for executive and commercial leaders within assigned partners. Lead joint business reviews, strategic planning sessions, and performance check-ins to ensure alignment on goals and outcomes. Build and maintain trusted executive relationships that reinforce FreedomPay’s value and strengthen long-term collaboration. Act as the internal advocate for partner needs — ensuring alignment and responsiveness across Product, Sales, Enablement, and Operations.
• Cross-Functional Collaboration : Work closely with Sales, Product, and Commercialization teams to ensure seamless execution of contractual and operational commitments. Collaborate with Enablement and Marketing to create co-branded campaigns, training materials, and go-to-market initiatives that drive measurable impact. Ensure forecasting accuracy, reporting cadence, and proactive communication of partner performance to leadership.
• Market Engagement : Represent FreedomPay at industry events, conferences, and partner meetings as needed. Maintain a strong understanding of the payments and fintech ecosystem to identify opportunities for collaboration and innovation.

Qualifications

Success Looks Like

We have offices in Philadelphia, Las Vegas, and London, and employ individuals across 16 different states and 7 different countries. All roles are hybrid, meaning that employees may work remotely but should expect periodic travel to an office. Frequency will vary pending your role and responsibilities.