Zone Installations Director for Medical Devices Midwest

Zone Installations Director for Medical Devices Midwest

As Zone Installations Director, you will be responsible for executing commercial projects and delivering revenue in your zone by leading, coaching, and mentoring your team to achieve business objectives. You will also be responsible for guiding your team through process improvement projects and collaborating in the end-to-end commercial delivery process with external customers (hospitals) and internal stakeholders (sales, project management, service, and supply chain) to drive leading KPIs and convert order intake to revenue on a predictable schedule. Your focus will be on driving operational and financial performance within your zone while delivering an exceptional overall customer experience. The Zone Installation Director reports into the North America Region (NAR) Integrated Supply Chain, and directly to the NAR Head of Revenue for the Precision Diagnosis & Image Guided Therapy business.

Your role :

• Leader of approximately 24 Customer Project Managers (CPMs) who are the primary liaison between assigned customers and Philips' "back room" organizations for each assigned order to increase customer satisfaction and retention.
• Mentoring, coaching, and developing a team of installation CPMs to work alongside hospitals' General Contractors and Project Managers to deliver deadlines on time, in partnership with the sales team.
• Ensuring accurate revenue forecasting and inventory utilization.
• Maintaining customer relationships throughout the project lifecycle.
• Achieving monthly, quarterly, and yearly revenue and inventory targets.
• Driving process adherence through KPI review and regular on-site visits.
• Driving integration across the value stream by identifying key drivers of value and influencing others to work cross-functionally to increase operational excellence and customer value.

You're the right fit if :

How we work together : We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This role is a field / remote role in the Midwest United States, and the candidate must live in the Midwest.

About Philips : We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Philips Transparency Details : The pay range for this position in IL, IN, IA, MI, MN, OH, WI, ND is $144,750 to $231,600. The pay range for this position in KA, MO, NE, SD is $137,613 to $220,020. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge / skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission, or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.