Director of Operations

Position : Director of Operations, Big Sky

Reports To : Natalie McDade, Sr. Director of Operations

Direct Reports : Big Sky Culinary Director, GM’s Tips Up, Block 3, Bucks, Event Sales Manager

Key Relationships : Apres Cru, Salaried Managers, Lone Mtn. Land Co.

Location : Big Sky, Montana

About the Position

The Director of Operations is the lynch pin between Operations in Big Sky and Apres Cru for

existing operations (Block 3, Tips Up) , openings (Bucks), and new partnerships. They are the

eyes, ears, and thought partners for Apres Cru to help build trust, deliver results and support

Operations by leveraging their expertise and the Apres Cru platform.

They are the operational coordinator for the onboarding and opening of new restaurants and

partnerships. They ensure free flow of information between businesses and key Apres Cru

Departments (Finance, Marketing, HR, Development, IT) to strategically help each business.

The systems they help implement and create are constantly refined, updated with the

learnings reinvested in existing operations and future opportunities. The ongoing monitoring

and analysis of sales trends and data is essential for a proactive response to identify

potential challenges as well as seizing on opportunities to maximize profitability.

They are critical in setting expectations and holding all stakeholders accountable in a

manner that is aligned with Apres Cru’s hospitality values. In addition to the technical and

tactical aspects of their day to day, they also are the culture carrier and ambassador

between Apres Cru and our Partners and the Industry at large.

This position will work tightly alongside the GM of Bucks for the 2025 winter season while we

ramp and build the team.

About Apres Cru

Apres Cru is a reimagined hospitality company based in NYC founded by seasoned industry

veterans that seek out exciting independent operators looking to expand beyond their four

walls. We value culture driven by hospitality, brand equity built on integrity, and a willingness

to look at operations and growth differently. We partner with each brand, providing both

capital and strategic support as they embark on future growth in restaurants, licensing

opportunities, partnerships, CPG, and other opportunities. Our growing portfolio currently

includes 10 restaurants (Petit Trois, Delphine, P.D.T., Crif Dogs, Mixteca, Pig & Khao, Peasant,

Forgione) with more in the pipeline.

New Business Onboarding and Restaurant Openings

• Lead the onboarding process for new Apres Cru partners and key leadership positions
• Create critical path, assign AOR’s and ensure deliverables and deadlines are met for a

seamless onboarding

critical paths, keeping stakeholders apprised of progress and roadblocks

standpoint

operators

identifying areas of additional support that is needed

across all Apres Cru Brands.

audience, effectiveness)

integrations.

Operational Systems

accurate, up to date, and being utilized to the fullest

reservations,leadership development, POS, and CRM

operations

actionable steps and timelines.

Apres Cru

of opportunity

aid operations

actionable suggestions and rollout plans

with a daily, weekly, monthly pulse on their business

businesses as needed

Additional Skills and Responsibilities

receives buy in by adding operational value

adding value to partnerships

and assessing action plans

and deal with a variety of changing situations

Experience / Education

service styles

COGS analysis, labor management, development of systems and procedures

analysis

from a customer-focused, operationally excellent restaurant

Outlook, PowerPoint) and Google Suite of Products (Google Drive / Docs), and

restaurant specific software (such as Foodager, Bevager, Margin Edge, or similar)