Inside Lumber Sales Associate

Company Description

Norcross Supply Co. has been a trusted supplier of high-quality cedar and cypress lumber in the greater Atlanta area for over 79 years. We take pride in our dedication to providing exceptional products and services. Our focus is on building strong relationships by exceeding customer expectations every day. Norcross Supply is a company that values service, quality, and customer satisfaction above all else.

Role Description

This is a full-time, on-site role based in Peachtree Corners, Georgia for an Inside Lumber Sales Associate. The role involves engaging with customers to understand their lumber needs, providing pricing and product information, and ensuring a high level of customer satisfaction. Additional responsibilities include lead generation, managing accounts, and collaborating closely with the sales team to contribute to the company's overall sales goals.

Qualifications

• Strong skills in Inside Sales and Lead Generation (bilingual is helpful)
• Proficiency in providing exceptional Customer Service and achieving Customer Satisfaction
• Familiarity with Account Management principles
• Effective communication and interpersonal abilities to manage customer relationships
• Organizational skills with a strong attention to detail is critical
• Basic knowledge of lumber products and building materials is important
• High school diploma or equivalent required; additional education in sales or business is advantageous