Senior IT Manager, On-Premises Infrastructure (Hybrid)
Responsibilities
Strategic Leadership
- Develop and execute a comprehensive On-premises strategy aligned with organizational goals.
- Ensure administrative and technical compliance to infrastructure and security standards and policies.
- Provide strategic direction for the adoption of emerging On-premises technologies to enhance business operations.
- Stay up to date with new technologies and best practices, to assure operational reliability, productivity, scalability, and security compliance.
Team Management
- Lead, mentor, and manage a team of On-premises engineers and administrators.
- Foster a collaborative and high-performance culture within the team.
Infrastructure Design, Implementation, Management & Support
- Architect, design, and implement scalable and resilient On-premises infrastructure solutions.
- Ensure the efficient utilization of on-premises resources and optimize costs.
- Monitor and report on on-premises infrastructure availability, reliability, fault tolerance.
- Evaluate, configure, monitor and manage switching, routing, wireless and firewalling technologies.
- Monitor and manage warehousing and shipping technologies, such as label printers, weigh stations and third party ship management software.
- Develop service agreements and performance metrics for on-premises IT services.
- Identify opportunities for cost savings and service improvements through the effective management of services, solutions, technologies, and vendors.
- Consolidate technologies, centralize technology management, and simplify infrastructure architecture.
- Perform other related tasks and assignments, as required.
Security & Compliance
- Implement and enforce security best practices for On-premises environments.
- Ensure compliance with industry regulations and company policies.
Performance Monitoring & Optimization
- Implement monitoring and alerting systems for proactive issue identification and resolution.
- Continuously optimize and fine-tune On-premises infrastructure for optimal performance.
Vendor Management
- Collaborate with On-premises service providers and manage vendor relationships.
- Evaluate and recommend new technologies and tools to enhance On-premises capabilities.
Disaster Recovery & Business Continuity
- Develop and maintain robust disaster recovery and business continuity plans.
- Conduct regular drills and assessments to ensure preparedness.
Documentation & Training
- Maintain comprehensive documentation for all On-premises infrastructure components.
- Provide training and knowledge-sharing sessions for team members.
Work hours & Travel Expectations
This role may require occasional on-call / after-business-hours availability, as required to support deployments, resolve production problems, or respond to technical emergencies.
It may require some travel between the following areas :
o Sterling, IL
o Oakbrook, IL
o Aurora, IL
Requirements
- At least 7 years of IT leadership experience, with a hands-on technical experience and On-premises infrastructure development and support.
- Bachelor's Degree in Information Technology or a related field.
- Exceptional collaboration, communication, and negotiation skills.
- Organized, detail-oriented, and capable of handling multiple tasks and priorities.
- Proficient in presenting to a variety of stakeholders.
- Strong writing, critical thinking, analytical, and problem-solving skills.
- High technical aptitude and a strong commitment to staying informed of current trends.
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