General Manager- North Station

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General Manager- North Station

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TITLE Boxing Club

Location : Stoughton, MA

Position Overview

The General Manager (GM) executes all sales, fitness, and operations functions within TITLE Boxing Club, ensuring exceptional member experience, a positive team environment, and the club's financial success. The GM is responsible for end-to-end management and development – focusing on effective resourcing, scheduling, club & team performance, goal setting, and outstanding customer service while upholding company policies as the brand ambassador.

Brand Standards & Responsibilities

Hit monthly revenue targets through membership enrollment and retention, as well as class package, private training, equipment, and retail sales.

Foster an engaged, high-performing team aligned with the company's mission, vision, and values.

Manage all employment and development functions – resourcing, scheduling, goal setting, and performance evaluations.

Facilitate and supervise ongoing training to ensure all employees are proficient in club sales, operations, fitness, and TITLE brand standards.

Collaborate with Regional Leadership and Corporate to deliver an end-to-end club sales funnel through prospect / lead generation, first-time visitors, marketing / events, and new membership units.

Cultivate a vibrant, community-focused club culture that drives member satisfaction and profitability.

Delegate, oversee, and lead all club operations and member engagement.

Maintain a clean, friendly, and well-maintained club appearance.

Execute and oversee employee interviewing, training, scheduling, and payroll.

Ensure compliance with all operational policies and State & Federal employment regulations.

Meet or exceed TITLE key performance indicators for club metrics through daily, weekly, and monthly reporting.

Skills & Qualifications

3-5+ years in a managerial role, supervising, directing, and coaching teams.

Experience managing trend reports and / or demonstrated math analytical / ratio skills.

Excellent interpersonal and customer service skills.

Ability to multi-task, manage clients (via call, text, email, and / or in-person) and team member concerns with an approachable, welcoming energy.

Fitness enthusiast with boxing experience preferred; not a mandatory qualification.

Requirements

High School Diploma or GED.

College degree strongly preferred.

CPR and First Aid certification preferred.

Flexible hours, including early mornings, evenings, and / or weekends.

Compensation & Perks

Salary of $XX,XXX plus monthly bonus incentives.

Full-benefit package (medical, dental, and vision).

Discounted company merchandise and complimentary classes.

TITLE Boxing Club is the world's leading boxing fitness brand offering a full-body, authentic heavy-bag workout designed to build fitness, control breathing, and clear the mind. The boutique fitness franchise specializes in boxing and kick-boxing classes across more than 120 locations, dedicated to empowering people of all ages and abilities to experience the confidence that comes from a heavy-bag workout.

Ready to step into the ring?

Apply now

and become part of the TITLE Boxing Club team!

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