Fitness Floor Staff

Job Description

Job Description

JOB SUMMARY

Responsible for greeting all individuals as they enter the gym, enrolling new members, giving center tours, and providing excellent customer service at all times.

This Job Description outlines the duties and responsibilities for the above position.

DUTIES & ESSENTIAL JOB FUNCTIONS

• Greet each member and guest as they enter the gym
• Enroll new members and handle guest sign-ups by assigning all necessary paperwork and collecting payment information
• Answer inquiries about the gym via in-person or phone

Offer center tours and free trials to potential members

Assist with center marketing and other day-to-day operations of the gym

Floor supervision and equipment cleaning

Enforcement of rules and regulations

Assist members with accessing Virtual Workouts (Elevation Live and Elevation Station)

Offer ideas for Wellness Initiatives (bulletin boards, newsletters, lunch n learns)

Collaborate with staff on ideas for Incentive Programming and Health Promotion

OTHER FUNCTIONS AND RESPONSIBILITIES

Awareness of emergency protocols and implementation when necessary

QUALIFICATIONS

Must have current CPR / AED certification

Personal training experience preferred

Customer service experience preferred