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Governance & Control Specialist (US)-Consumer Product Change Governance
Governance & Control Specialist (US)-Consumer Product Change GovernanceTD Bank • Mount Laurel, NJ, US
Governance & Control Specialist (US)-Consumer Product Change Governance

Governance & Control Specialist (US)-Consumer Product Change Governance

TD Bank • Mount Laurel, NJ, US
1 day ago
Job type
  • Full-time
Job description

Governance & Control Specialist-Consumer Product Change Governance

The Governance & Control Specialist-Consumer Product Change Governance manages a portfolio of governance and control activities for moderately complex or high-risk business or functional area and implements policies / processes and / or initiatives to meet governance and control guidelines. Acts as a technical lead on key control initiatives.

This position is part of the Consumer Business Assurance team that supports Consumer Product Change Governance. The "Risk Marketplace" team provides dedicated risk management support to the designated lines of business on a strategic portfolio of projects. The accountabilities include : identify, categorize, assess, and manage various risks for the applicable programs including monitoring the development and execution of mitigation strategies, maintain engagement and positive relationships with 2nd line control partners, escalate items of concern as needed, fulfill the 1st Line Governance role in TD's Change Governance Standard and Framework, and maintain notes, task lists, and follow up items related to the fulfillment of Risk Marketplace objectives and ensure timely completion.

Depth & Scope :

  • Highly seasoned professional role requiring substantial business knowledge / expertise in a complex field and knowledge of broader related areas
  • Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations
  • Ability to work collaboratively and build relationships across teams and functions
  • Interprets internal / external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
  • Acts as a technical expert / lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists
  • Leads cross-functional teams or projects with significant resource requirements, risk and / or complexity
  • Independently manages end-to-end functional programs
  • Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
  • Works autonomously as the lead and guides others within area of expertise

Education & Experience :

  • Undergraduate degree preferred
  • 7+ years of relevant experience
  • Advanced business understanding and knowledge of risk and control functions
  • Advanced knowledge of governance, risk and control procedures, strategies & tactics
  • Knowledge of current and emerging competitor and market trends
  • Ability to establish goals and objectives that support delivery execution for multiple teams
  • Ability to contribute to the direction of the function and provide advice to the team and delivery leadership
  • Ability to lead, plan, execute and evaluate project activities to ensure completion of initiatives
  • Skill in mentoring, and performance management
  • Skill in using analytical software tools, data analysis methods and reporting techniques
  • Skill in using computer applications including MS Office and industry standards
  • Ability to communicate effectively in both oral and written form
  • Ability to work collaboratively and build relationships across teams and functions
  • Ability to work successfully as a member of a team and drive team execution
  • Ability to exercise sound judgement in making decisions
  • Ability to analyze, organize and prioritize work while meeting multiple deadlines
  • Preferred Qualifications :

  • Experience in and or Product Knowledge of Consumer Products especially Real Estate Secured Lending (RESL), Consumer Deposit Products & Payments (CDPP), and / or TD Wealth
  • Leadership and relationship building acumen - build trust and credibility with various levels of the org, work with PowerPoint and Excel, comfortable facilitating and presenting, team player, curious learner, growth mindset
  • Familiarity with Risk Management, Consumer Compliance (within financial services, some or all of : Operational Risk Management (ORM), Anti-Money Laundering (AML), Privacy, Compliance Data Rik, etc.)
  • Familiarity with the Three Lines of Defense concept (this is a 1st line of defense role)
  • Experience with Projects / Technology / Delivery / Agile methodology
  • Customer Accountabilities :

  • Contributes to the strategic direction of the business governance and control function and plays a key role in the development and implementation of risk strategies in support of the overall business strategy
  • Develops and documents a comprehensive inventory of processes and controls with clearly-defined owners and roles and responsibilities for each process and control
  • Participates in the intake of applicable regulation, assessment of impact to the business line, and the comprehensive mapping of associated controls to rules and regulations
  • Reviews end-to-end processes and controls and connects the dots across issues and control deficiencies across various BUs in order to increase standardization of solutions, processes and controls
  • Leads the integrated execution of policies / procedures / changes across multiple functional areas
  • Provides direction to complex, wide-ranging enterprise or cross-function / business projects as a SME, identifies risk / provides guidance for complex situations and participates in designing, testing, and implementation of solutions
  • Acts as lead for area of specialization with industry, enterprise, and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management in the governance and control space
  • Shareholder Accountabilities :

  • Ensures programs / policies / practices are well-managed, meet business needs / priorities, and comply with internal / external requirements
  • Exercises discretion in managing communication / correspondence, information and all matters of confidentiality
  • Leads research projects; supports the development / delivery of materials and presentations to management or broader audience
  • Conducts analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs, policies, or practices
  • Adheres to enterprise frameworks or methodologies that relate to activities across businesses and functions
  • Manages relationships within and across various business lines, corporate and / or control functions and ensures alignment with enterprise and / or regulatory requirements
  • Protects the interests of the organization identifies and manages risks, and escalates non-standard, high-risk transactions / activities as necessary
  • Maintains a culture of risk management and control, supported by processes in alignment with risk appetite
  • Is knowledgeable of and complies with Bank Code of Conduct
  • Employee / Team Accountabilities :

  • Participates as a member of the team, supports a positive work environment and ensures timely communication
  • Provides leadership as a SME and participates in knowledge transfer within the team / business unit
  • Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques
  • Keeps others informed about the status / progress of projects
  • Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
  • Contributes to a fair, positive and equitable environment
  • Acts as a brand ambassador for your business area / function and the Bank
  • Physical Requirements :

    Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%

  • Domestic Travel Occasional
  • International Travel Never
  • Performing sedentary work Continuous
  • Performing multiple tasks Continuous
  • Operating standard office equipment - Continuous
  • Responding quickly to sounds Occasional
  • Sitting Continuous
  • Standing Occasional
  • Walking Occasional
  • Moving safely in confined spaces Occasional
  • Lifting / Carrying (under 25 lbs.) Occasional
  • Lifting / Carrying (over 25 lbs.) Never
  • Squatting Occasional
  • Bending Occasional
  • Kneeling Never
  • Crawling Never
  • Climbing Never
  • Reaching overhead Never
  • Reaching forward Occasional
  • Pushing Never
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    Change Specialist • Mount Laurel, NJ, US

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