Strategic Account Manager, Training - West

Strategic Account Manager, Training - West

The Strategic Account Manager (SAM) is responsible for all sales activities related to LION's Training Products portfolio, including live-fire training systems and simulation tools, with emphasis on growth and profitability for their respective accounts.

Essential Functions :

• Responsible for account activity across the entire LION Training Products portfolio for assigned strategic First Responder accounts in accordance with the Annual Operating Plan.
• Act as "General Manager" for strategic accounts by managing a holistic response from LION sales, customer service, and subject matter experts in training and simulation technologies.
• Provide continuous updates and presentations to Americas leadership, including monthly AOP status reports.
• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Participate in joint forecasting and Sales and Operations Planning process with LION team and distributors to develop mutual performance objectives, financial targets, and sales forecasting for training solutions.
• Contribute to the strategic planning and execution of sales and marketing activities for training systems and products.
• Partner with marketing team regarding marketing programs and materials specific to training and simulation offerings.
• Play a key role in building strategic partnerships, alliances, and relationships to expand core training offerings or introduce new technology-driven training solutions.
• Manage and track sales activity in CRM (Salesforce).
• Coordinate involvement of Company personnel including Sales, Customer Sales & Support, SMEs, and Management resources to lead training solution development efforts and meet customers' expectations.
• Proactively assess and validate customer training needs, compliance requirements, and safety objectives on an ongoing basis (Voice of Customer).
• Assist with bid response process for training-related RFPs and contracts.
• Other duties as assigned.

Education & Experience :

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Physical Demands :

Benefits :