Mission Support Specialist (Facilities)

Job Posting

Organizational Location : This position is with the Department of Homeland Security, U.S. Customs and Border Protection, Office of Field Operations, International Operations and Advisory Directorate (IOAD), Mission Support Division, Facilities, Property and Technology Branch, Ashburn, VA. Additional selections may be made to include other organizational divisions and / or units within the duty location(s) listed above.

Responsibilities : This position is located in the Department of Homeland Security, U.S. Customs and Border Protection, Office of Field Operations. The selected candidate will be assigned to a field office or major port of entry to help oversee the implementation of programs and policies related to facilities execution and planning. This position starts at a salary of $120,579.00 (GS-13, Step 1) to $156,755.00 (GS-13, Step 10). The primary duties for this position will include :

• Developing documents such as an official Project Development Request (PDR) describing projects in detail and also developing supplemental explanatory material justifying the requests.
• Serving as a troubleshooter overseeing and providing authoritative program guidance, as necessary, on issues in the areas of safety, security of facilities or technical system issues with regard to problems predisposed to treatment by accepted methods.
• Conducting studies and analyzing impact of changes in mission, programs, manpower, facilities, etc., and determining areas requiring special emphasis and attention in program operations.
• Creating methods for the OIT and contractors to install updated communications and audio-visual networks within the obsolete wiring system in the Federal facilities within the AOR of the Field Office.
• As the Field Office's SharePoint Administrator, developing, implementing, and maintaining systems used by the Port Office's area of responsibility including but not limited to sites for Commercial Vessel Tracking, Container Tracking, and Detainees on Board.

GS Salary : Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

Requirements :

Conditions of Employment :

You must be a U.S. Citizen to apply for this position.

Males born after 12 / 31 / 1959 must be registered with Selective Service.

Primary U.S. residency for at least three of the last five years (additional details below).

All pre-employment processes will be conducted in English.

CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.

As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes.

Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties.

DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.

Bargaining Unit : This position is not covered under the bargaining unit.

This vacancy has a local commuting area requirement, as defined below :

The area surrounding the duty station by which people reasonably travel back and forth from home to work; Or

The employee's permanent duty station is located within the reasonable travel area surrounding the duty station of this vacancy; Or if applicable

For employees who are detailed or temporarily promoted for more than 1 (one) year to another duty location, the detailed or temporary duty location is considered to be the duty location of record for commuting area purposes.

For employees detailed or temporarily promoted for less than one year, the permanent duty location is considered the duty location of record for commuting area purposes.

Qualifications :

Experience : You qualify for the GS-13 grade level if you possess 1 (one) year of specialized experience equivalent to at least the next lower grade level, performing duties such as :

NOTE : Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

You must :

Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and

Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11 / 21 / 2025.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation : U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and / or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link : Applicant Resources | CBP Careers

Residency : There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions :

Probationary Period : All employees new to the federal government must serve a one year probationary period during the first year of his / her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles : If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

Education : Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional Information :

Reasonable Accommodation (RA) Requests : If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests