Talent.com
Principal, Product Manager ( L5)
Principal, Product Manager ( L5)Twilio • San Francisco, CA, United States
Principal, Product Manager ( L5)

Principal, Product Manager ( L5)

Twilio • San Francisco, CA, United States
2 days ago
Job type
  • Full-time
Job description

Who we are

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join us as a Principal Product Manager on our Emerging Technology and Innovation (ETI) team.

About the job

We are seeking a visionary and entrepreneurial Product Manager passionate about building the future, not just improving the present. In this role, you will lead Horizon 3 innovation-imagining, shaping, and validating breakthrough product concepts that could fundamentally transform the enterprise landscape over the next 3-5+ years.

As part of our team, your mandate is to look beyond current product lines and incremental enhancements. You will actively scout emerging technologies, societal and industry shifts, and nascent user problems with the potential to unlock new markets and create transformational value. Your goal is to help imagine the future that will exist based on technological advances across AI / ML, AGI, quantum computing, blockchain and more. Working side-by-side with world-class researchers, engineers, and designers, you will take bold, unproven ideas from whiteboard to working prototype-navigating ambiguity, systematically de-risking concepts, and driving structured experimentation.

You'll drive the vision for ambitious initiatives, frame the strategic bets worth making, and build the business case for high-risk, high-reward ventures that position our company at the forefront of the industry. Your success will be measured by your ability to identify and validate opportunities that can shape the next era of growth for Twilio-and the broader technology ecosystem.

Responsibilities

In this role, you'll :

  • Define Horizon 3 strategy : Lead the exploration of various technological trends, their implications for business and thus areas of opportunity for Twilio
  • Drive Product Vision : Lead discovery and definition of innovative product opportunities. Align user needs, technical feasibility, and business objectives.
  • Rapid Experimentation : Design and manage the lifecycle of early prototypes, MVPs, and proofs-of-concept. Leverage lean and agile methodologies to iterate quickly.
  • Cross-Functional Collaboration : Work directly with engineering, research, design, and go-to-market teams to transform breakthrough concepts into user-ready solutions.
  • Market & User Research : Conduct customer interviews, gather market intelligence, analyze usage patterns, and synthesize insights from early testing to inform ongoing project direction.
  • Stakeholder Engagement : Communicate strategic vision, product rationale, and outcomes to executive leadership and cross-functional stakeholders.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required :

  • Proven experience (5+ years) as a Product Manager or Product Strategy Lead, ideally in a technology / enterprise SaaS, platform, or developer-centric environment.
  • Track record of launching new products, features, or experimental projects-ideally with experience in 01 product development or R&D environments.
  • Familiarity with emerging technologies (AI / ML, developer tools, workflow automation, or similar).
  • Strong analytical and user research skills; data-driven but comfortable with ambiguity and hypothesis-driven decision making
  • Exceptional communication and storytelling ability to convey vision and inspire action
  • Technical acumen; able to collaborate closely with engineering and research teams and ability to draw business implications from technological trends
  • Entrepreneurial mindset; eager to take calculated risks, iterate rapidly, and learn from failure as well as success
  • BS in Computer Science, Engineering, or equivalent practical experience
  • Desired :

  • Experience working with AI ML technology and customer engagement platforms
  • Experience working in trust, security, or fraud prevention
  • Location

    This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

    Travel

    We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

    What We Offer

    There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

    So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

    If this role isn't what you're looking for, please consider other open positions .

    Compensation

  • Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
  • The estimated pay ranges for this role are as follows :

  • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $167,800.00-$209,700.00.
  • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area) : $177,700-$221,00.00
  • Based in the San Francisco Bay area, California : $ 197,400.00-$246,700.00.
  • This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are eligible for the following benefits : health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

    The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

    Applications for this role are intended to be accepted until 10 / 31 / 25 but may change based on business needs.

    Twilio thinks big. Do you?

    We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

    So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

    Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

    Create a job alert for this search

    Principal Product Manager • San Francisco, CA, United States

    Related jobs
    Principal Product Manager

    Principal Product Manager

    Supermicro • San Jose, CA, United States
    Full-time
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...Show more
    Last updated: 30+ days ago • Promoted
    Principal Product Manager

    Principal Product Manager

    OpenGov • San Francisco, CA, United States
    Full-time
    OpenGov is the leader in AI and ERP solutions for local and state governments in the U.More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov ...Show more
    Last updated: 23 days ago • Promoted
    Global Product Manager, Oncology

    Global Product Manager, Oncology

    Bio-Rad Laboratories • Pleasanton, CA, United States
    Full-time
    The precision oncology space is evolving at a rapid pace with emerging biomarkers, technologies and applications providing insights into the cause and potential cures for cancer.As the market leade...Show more
    Last updated: 30+ days ago • Promoted
    Head of Product

    Head of Product

    Raya Advisory • Hayward, CA, United States
    Full-time
    Our client, a well-funded Series A pediatric health company, is conducting a search for hands-on Head of Product.They've raised $25M from leading VCs who invested early in category winners like One...Show more
    Last updated: 8 hours ago • Promoted • New!
    Principal Product Manager

    Principal Product Manager

    Unlearn • San Francisco, CA, United States
    Full-time
    Machine Learning Engineers innovate on Unlearn’s approach to build state-of-the-art ML systems for generating Digital Twins – probabilistic models of a patient’s future health outcomes given knowle...Show more
    Last updated: 30+ days ago • Promoted
    Principal Product Manager

    Principal Product Manager

    Microsoft • Mountain View, CA, US
    Full-time
    Principal Product Manager - MAI Monetization.Microsoft AI is a customer-first organization building AI powered products in service of our customers business goals. The world is changing rapidly duri...Show more
    Last updated: 30+ days ago • Promoted
    Principal Product Manager

    Principal Product Manager

    Circle • San Francisco, CA, US
    Full-time
    Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data globally, nearly instantly and less expensively ...Show more
    Last updated: 30+ days ago • Promoted
    Principal Product Manager

    Principal Product Manager

    F5 • San Jose, CA, US
    Full-time
    At F5, we strive to bring a better digital world to life.Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital...Show more
    Last updated: 30+ days ago • Promoted
    Principal Product Manager 764

    Principal Product Manager 764

    Protegrity • Palo Alto, CA, US
    Full-time
    At Protegrity, we lead innovation by using AI and quantum-resistant cryptography to transform data protection across cloud-native, hybrid, on-premises, and open source environments.We leverage adva...Show more
    Last updated: 23 days ago • Promoted
    Product Manager, ddPCR Consumables and Reagents

    Product Manager, ddPCR Consumables and Reagents

    Bio-Rad Laboratories • Pleasanton, CA, United States
    Full-time
    Join Us in Transforming Research and Diagnostics with ddPCR.Are you a passionate product manager ready to make a global impact? Bio-Rad Laboratories is seeking a dynamic and driven Product Manager ...Show more
    Last updated: 24 days ago • Promoted
    Principal Product Manager

    Principal Product Manager

    Zendesk • San Francisco, CA, US
    Full-time
    Zendesk delivers AI powered service software, designed for humans.We are looking for a Principal Product Manager to lead functionality that helps our customers design and implement their processes ...Show more
    Last updated: 30+ days ago • Promoted
    Principal Product Manager

    Principal Product Manager

    ThoughtSpot • Mountain View, CA, US
    Full-time
    Principal Product Manager - AI.AI / Generative AI is at the heart of ThoughtSpot's differentiation and is looking for a Principal Product Manager - AI. You will be responsible for shaping the future o...Show more
    Last updated: 30+ days ago • Promoted
    Principal Product Manager, Prenatal

    Principal Product Manager, Prenatal

    BillionToOne • Menlo Park, CA, US
    Full-time
    Principal Product Manager, Prenatal.Ready to redefine what's possible in molecular diagnostics? Join a team of brilliant, passionate innovators who wake up every day determined to transform healthc...Show more
    Last updated: 30+ days ago • Promoted
    Lead Product Manager - TWE43243

    Lead Product Manager - TWE43243

    twentyAI • Hayward, CA, United States
    Full-time
    We’re on a mission to reinvent the home care industry with cutting-edge agentic AI.Our platform is reshaping how agencies support caregivers and older adults — and we’re hiring visionary Lead Produ...Show more
    Last updated: 3 days ago • Promoted
    Principal Product Manager

    Principal Product Manager

    Demandbase • San Francisco, CA, United States
    Full-time
    Demandbase is the leading account-based GTM platform for B2B enterprises to identify and target the right customers, at the right time, with the right message. With a unified view of intent data, AI...Show more
    Last updated: 30+ days ago • Promoted
    Principal Product Manager, Platform

    Principal Product Manager, Platform

    Zscaler • San Jose, CA, US
    Full-time
    Principal Product Manager, Platform.Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler was founded in 2007 with a mission to make the cloud a...Show more
    Last updated: 2 days ago • Promoted
    Director, Product Manager

    Director, Product Manager

    Informatica LLC • Redwood City, CA, United States
    Full-time
    Build Your Career at Informatica.We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous minds eager to solve the world's most...Show more
    Last updated: 16 days ago • Promoted
    Principal Product Manager Partner / Channel

    Principal Product Manager Partner / Channel

    F5 • San Jose, CA, US
    Full-time
    Principal Product Manager Partner / Channel.At F5, we strive to bring a better digital world to life.Our teams empower organizations across the globe to create, secure, and run applications that enh...Show more
    Last updated: 30+ days ago • Promoted