Event Services Technician - 160938

What Success Looks Like In This Job

Perform a variety of semi-skilled and unskilled manual labor tasks related to the execution of special events hosted at County buildings and facilities while providing excellent customer service for all guests.

Note: This position requires night and weekend shift work, as well as extended work weeks during the annual Adams County Fair or as needed for special events throughout the year.

Examples of Duties for Success

• Assist with the planning, scheduling, coordination and proper execution of contracted events.
• Identify equipment needs and essential inventory for each event.
• Deliver excellent customer service to clients and patrons.
• Participate in the execution of special events and the Adams County Fair.
• Maintain event spaces, rooms, offices, restrooms, food areas, etc. in order to make all building presentable for events.
• Prepare facilities by assisting with set up and tear down for special events and contracted events; move panels, stages, tables, chairs, and sound systems; clean up after events including buildings and barns; secure facilities.
• Perform a variety of cleaning duties including dusting, sweeping, and vacuuming, scrubbing, stripping, and waxing floors.
• Clean, maintain and sanitize restrooms; stock restrooms with necessary supplies.
• Inspect building facilities to identify building maintenance needs; assist with minor repairs and basic maintenance of facilities.
• Perform winterizing maintenance in facilities; remove snow as needed.
• Perform other related duties and responsibilities as required.

Qualifications for Success

• Excellent customer service skills; ability to communicate effectively and diplomatically with co-workers and patrons attending events.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
• Strong interpersonal skills; positive, team-oriented, self-motivated, enthusiastic, dependable and professional.
• Knowledge of general methods, practices, and equipment used in building cleaning, basic maintenance services and activities..
• Basic tools and equipment used in building cleaning, maintenance, reconstruction, and repair work.
• Knowledge of chemicals used in cleaning.
• Knowledge of occupational hazards and necessary precautions applicable to assigned work.
• Knowledge of event planning and management.
• Ability to learn how to operate a variety of equipment and tools in a safe and effective manner. Learn County policies, procedures, and codes related to facility cleaning, maintenance, and repair.
• Perform minor or routine maintenance and repairs.
• Understand and follow oral and written directions.
• Communicate clearly and concisely, both orally and in writing.
• Troubleshoot issues impacting customer experience during events including, but not limited to heating and air conditioning, audio-visual equipment, etc.
• Ability to operate modern office equipment including but not limited to computer equipment, tablets, printers, scanners, software applications and various audio-visual equipment.

More Qualifications for Success

• Experience: Two (2) years of experience in a front-line customer service position, as well as, general maintenance and repair activities.Proficiency in various equipment and hand tool operation preferred.
• Education and Training: High school diploma or GED equivalent. Additional training and or education in Special Events Management or a related field preferred.
• License or Certificate: Must have reliable transportation to carry out work responsibilities, and holding a valid Colorado Driver’s License is highly preferred.Possession of a valid Colorado Driver's license is required to safely operate a variety of onsite equipment to include golf carts, Gators, scissor lifts, cherry picker, skid steer and other motorized vehicles. Certification may be required to operate some equipment.
• Background Check: Must pass a criminal background check.

Essential duties require the following physical abilities and work environment:

• Ability to sit, stand, kneel, crouch, squat, stoop, reach, crawl, twist, climb, and lift 100 pounds; exposure to noise, outdoors, confining work space, electrical hazards, chemicals, dust, mechanical hazards.
• Availability for on-call and stand-by call.
• This position requires night and weekend shift work, as well as extended work weeks during the annual Adams County Fair or as needed for special events throughout the year.