Patient Care Coordinator
P4D - Lubbock Dental CareLubbock, TX, US1 day ago
Job type
- Full-time
Job descriptionGreet patients and ensure a welcoming front-office experience Answer phones, confirm appointments, and manage daily schedules to meet productivity goals Present treatment plans, review fees, discuss payment options, and collect co-pays Verify insurance benefits, handle claims, and manage accounts receivable follow-up Maintain accurate patient records and support all aspects of front-office operations Coordinate referrals and follow through on patient care with specialists Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations Participate in daily huddles and communicate clearly with the clinical team Ensure HIPAA and OSHA compliance at all times Promote the practice by asking for reviews and referrals Support cleanliness and organization in both front office and shared areas Outstanding communication and customer service skills Knowledge of dental terminology and insurance processes (ADA codes a plus) Strong multitasking and organizational abilities Comfortable using scripts and addressing patient objections Team player with a positive attitude and flexible mindset Dental office experience strongly preferred Competitive Salary 401(k) Matching Health, Dental, and Vision Insurance Life Insurance Paid Time Off (PTO) Paid Holidays Employee Perks & Discounts
Job Description
Job Description
Patient Care Coordinator
Dental Office | Front Office + Patient Relations
Pay & Schedule
- Pay : $14-$17 an hour
- Schedule : Monday through Thursday from 7 : 30am to 5 : 00pm | Fridays from 8 : 00am to 1 : 00pm
About the Role
We’re seeking a friendly, detail-oriented Patient Care Coordinator (PCC) to join our dental team! You’ll be the first point of contact for our patients and a key player in delivering an exceptional care experience—from scheduling to financial coordination to follow-up.
What You'll Do
What We're Looking For
Benefits
If you’re ready to make a meaningful impact in patients’ lives while supporting a high-performing dental team - we’d love to hear from you!
Apply today and join a practice that values your skills, passion, and dedication!
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Patient Care Coordinator • Lubbock, TX, US
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