Group Manager, ALM

remote type

On-Site

locations

Los Angeles, CA

time type

Full time

posted on

Posted Today

job requisition id

R11360

About The Role

The Sales Manager (Group Manager- ALM) is a key Field Sales Management position at The RealReal. As a Group Manager, you will drive a field sales team focused on acquiring consigned items from our existing clients. You're customer-obsessed, adaptable, and passionate about luxury brands, fashion, and sustainability. Above all, you embody the TRR culture through collaboration, driving results, and building for the future.

What You Get To Do Every Day

Drive field sales team to meet / exceed daily & monthly KPIs

Shadow field sales representative appointments to improve / monitor performance

Continually coach and train field sales representatives for optimal performance

Leverage customer reporting in order to identify opportunities to increase client engagement and consignments

Monitor and address customer feedback for team

Provide accurate reporting to Sales Leadership on team strategy & goals

Ensure the team is following protocol in processing, pricing, safety, consignor communication etc.

Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

What You Bring To The Role

Must live in Los Angeles or North OC

2+ years of work experience in sales management, or related

Motivated by a desire to win and excel and grow your business in a competitive sales environment

Outstanding communication and presentation skills

Thrive in a dynamic, fast-paced work environment

Ability to build rapport, establish trust, provide empathy and build credibility quickly

Efficiency and strong organizational, time management and communication skills

Ability to use technological tools with ease G-Suite, Email, SalesForce

Ability to lift and move up to 25 lbs

Ability to meet with reps and clients in person regularly anywhere in assigned territory

A current, valid driver's license (except in Manhattan and Chicago markets)

Car insurance that meets or exceeds local requirements

A satisfactory Motor Vehicle Record (MVR)

Compensation, Benefits, + Perks

Base salary plus uncapped commission

$2200 / mo commission target

Annual Elite Club Trip for top performers

Monthly sales competitions (i.e. cash | prizes | site credit)

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid Parental Leave

9 Paid Company Holidays

Flexible Time Off (With Manager Approval)

Find out more about our Benefits here.

The expected salary range for this role is $80,582.00-$100,728.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categoriesincluding women's and men's fashion, fine jewelry and watches, art, and homein support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.