SC - Operations Specialist - ELGIN

INTRODUCTION A & Associates is a reputable staffing agency with a proven track record in screening and recruiting as well as job placement and career development.

With more than ten (10) offices throughout the United States, A & Associates is a company that can be trusted to provide a diverse level of services with excellence, diligence and integrity. “Quality In Everything We Do” is far more than our mantra, it is our standard!!

Pay Rate :

• $20 – $23 / hr (Based on Experience) Shift : 1st Shift (Monday to Friday, between 7 : 00 AM – 6 : 00 PM) Schedule : 8-hour shifts within the time window above; Rotating holidays required Location : Remote / Not Supplier Onsite Job Summary We are seeking a Bilingual Administrative Customer Service Representative (English / Spanish) to provide support to departmental managers and help coordinate daily operational functions.
• This role requires strong customer service skills, fluency in both English and Spanish, and the ability to work with multiple software tools for dispatch, communication, and reporting.

Key Responsibilities Provide clerical and administrative support to department managers Assist with safety, service, and operational issue resolution Create, manage, and close customer service tickets daily Maintain and distribute daily departmental reports and updates Communicate with internal supervisors and managers about dispatch / operations Use software tools for :