Implementation Manager Team Lead

Client Onboarding Team Lead

Step into a leadership role as a Client Onboarding Team Lead within our Commercial Bank, where you'll drive the success of an experienced team dedicated to implementing Treasury Products and Services. You'll have the opportunity to shape team strategy, enhance client experiences, and collaborate with key internal partners to streamline processes and ensure seamless onboarding. With a focus on fostering a client-first culture and developing top talent, this role offers a dynamic environment for strategic thinkers ready to make a significant impact. Join us and be part of a global organization that values diversity, innovation, and community engagement, offering endless opportunities for career and personal growth.

As an Implementation Manager Team Lead within the Commercial and Investment Bank, you will be at the helm of an experienced team, driving the implementation of Treasury Products and Services. Your role is pivotal in shaping team strategy, enhancing the onboarding process, and elevating the client experience as they transition to the Chase banking platform. You will leverage your advanced risk management skills to ensure the integrity of our operations, while your proficiency in data and tech literacy will enable you to provide insightful feedback to our internal business partners. Your advanced proficiency in strategic planning, critical thinking, and stakeholder management will be key in making impactful decisions that resonate beyond the short-term. As a VP, you will be expected to exercise considerable judgment, manage a diverse team, and be accountable for the quality and professionalism of service delivery within your area of responsibility.

Job Responsibilities

• Lead the onboarding team in implementing Treasury Products and Services, ensuring adherence to established methodologies and policies.
• Foster a client-centric culture within the team, managing client and partner expectations throughout the onboarding process.
• Utilize advanced risk management skills to identify potential business risks, taking ownership and providing solutions when issues arise.
• Collaborate with Operations and Product Management to streamline onboarding processes, enhancing the client experience and operational efficiency.
• Drive team performance through individual coaching and development, fostering a culture of teamwork and continuous improvement.

Required Qualifications, Skills and Capabilities

Preferred Qualifications, Skills and Capabilities

Final job grade and officer title will be determined at time of offer and may differ from this posting. Please note this role is not eligible for employer immigration sponsorship.

JPMorgan Chase & Co. is an equal opportunity employer and places a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.