Partnerships Manager

Partnerships Manager

The Metaplex Protocol is a decentralized platform that powers the digital asset economy on Solana and the Solana Virtual Machine (SVM). It offers tools and standards for developers, creators and businesses to build decentralized applications. Known for powering digital assets including NFTs, fungible tokens, RWAs, gaming assets, DePIN assets and more, Metaplex's footprint across Solana is truly ubiquitous. Virtually every digital asset on Solana is created using the Metaplex protocol.

Metaplex's newest product offering, Genesis, is a suite of smart contracts, protocol tooling, and support services that powers the highest profile Token Generation Events (TGEs) on Solana & the SVM.

The Metaplex Foundation is looking for a highly motivated Partnerships Manager to ensure the success of our customers before, during, and after their token launches. You'll act as both a relationship manager and execution driver, ensuring partners achieve strong outcomes by quarterbacking a cross-functional support model.

Key Responsibilities

• Customer Relationship Management : Act as the main point of contact for Genesis customers, managing day-to-day communications, answering questions, and ensuring they have the support needed throughout the launch process.
• Onboarding & Execution : Drive the cross-functional execution model across BD, product, marketing, and legal to deliver smooth partner onboarding and successful token launches.
• Partner Network Coordination : Identify opportunities to grow the Genesis partner ecosystem and facilitate introductions to drive co-marketing, liquidity, and growth synergies for Genesis projects.
• Customer Success Program : Build and scale a structured customer success model for Genesis, including onboarding playbooks, cross functional support models, and reporting standards. Partner Marketing Support : Liaise between partnerships and marketing teams to deliver co-marketing campaigns, spotlight content, and event support for Genesis partners.
• BD Support : Support the BD team in identifying and onboarding high value Genesis customers