Client Care Service Coordinator

Join to apply for the Client Care Service Coordinator role at Schumacher Automotive Group

Overview

Schumacher Automotive Group in North Palm Beach is seeking a Full-Time Service Coordinator. If you are a customer service pro with a vision for creating positive experiences with clients, this is the right role for you.

Responsibilities

• Handle incoming calls, schedule service appointments, and take messages for the Service Team in a courteous and timely manner.
• Work with Client Center Schedulers as needed.
• Notify customers when vehicles are ready for pickup.
• Occasionally call customers when service to their vehicles is due.
• Walk short distances repeatedly throughout the day to assist clients, staff, and visitors.
• Follow up with clients to confirm or reschedule appointments as needed.
• Maintain accurate and organized client records in the dealership database.
• Issue loan rental contracts for customers as assigned by management.
• Check in and close rental / loan contracts for customers.
• Move vehicles for customer loan / rentals as directed by management and in accordance with dealership standards.
• Perform walk-around before delivery and upon return of the vehicle loan / rental for and by customers; document any damage incurred.
• Other duties as assigned by Management.

Education and Requirements

Seniority Level

Employment Type

Job Function

Industries

Referrals increase your chances of interviewing at Schumacher Automotive Group by 2x

Get notified about new Care Coordinator jobs in North Palm Beach, FL

J-18808-Ljbffr