Student Services Specialist

Job Announcement

Position Information

Position Title

Student Services Specialist

Campus

Elizabeth

Department

Advising, Career, and Transfer

Full-time, Part-time, Adjunct

Full Time

Exempt or Non-Exempt

Exempt

Regular,Temporary, or Grant

Regular

General Description

Responsible for resolving registration issues related to advising, testing, and any other registration related issues. Student Services Specialist offers the unique advising capabilities to students seeking career advice or guidance for transfer or dual / joint admission programs. The Specialist develops programs to address student retention goals and supporting student workshops. The Specialist measures, and may develop measurements for, student learning and outcomes.

Characteristics, Duties, and Responsibilities

• Provides intrusive academic advising with focus on educational planning and timely program completion.
• Organizes and executes Transfer Fair events.
• Schedules and maintains the calendar of on campus tabling events for 4-year institutions.
• Engages student in career assessment analysis to provide guidance to student on interests and skills.
• Facilitates New Student Orientation sessions.
• Facilitates Instant Decision Days
• Consults with the appropriate department to resolve problems or policy concerns evolving from within the sections of the program or unit supervised.
• Maintains relationships with other 2-year and 4-year counterparts through attendance of transfer conferences, workshops, and meetings.
• Assists with developing student learning / development outcomes measures for Advising and Student Development goals and objectives; collects appropriate data; and completes assessments of results assigned; recommends modifications to existing services based on outcomes.
• Has knowledge of successful retention strategies and implements student retention programs as directed.
• Facilitates transfer-related services training with advising staff
• Acts as institutions representative for NJ Transfer
• Develops and implements student development workshops for new student orientation, career and employment topics, and personal development.
• Prepares reports and studies containing findings and recommendations for the review, information, and assistance of the student development division.
• Responsible for retention efforts with the General Population cohort
• Responsible for specific sub-cohorts of students, to improve retention and completion of those particular sub-cohorts.
• Serves on ad hoc committees as required.
• Provides data on area usage and materials needed for the unit budget.
• Maintains records / data regarding services as directed.
• Performs related responsibilities as assigned by supervisor or designee.

Education Requirements

Master's Degree required in Higher Education or a Master's degree and experience to demonstrate core competencies.

Experience

Two (2) years' experience in college counseling and academic advising or equivalent preferred.

Competencies and Skills Required

Physical Demands and Work Environment

Salary

$60,164

Additional Information

UCNJ Union College of Union County, NJ does not discriminate and prohibits discrimination, as required by state and / or federal law, in all programs and activities, including employment and access to its career and technical programs.

UCNJ Union College of Union County, NJ is an EEO / AAP Employer / Protected Veteran / Disabled

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Disclaimer : This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.

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We offer a comprehensive benefits package for full-time faculty and staff which includes Medical, Dental and Vision Benefits. We also offer twenty vacation days, ten paid holidays, and a ten-week summer work schedule which allows the college to close on Fridays. Other additional benefits include gym privileges, tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ, and tuition reimbursement for an approved degree program at an accredited college or university.

Terms of Employment

Full Time. Flexible schedule to meet department needs. Some evening, weekends, and extended hours will be required. Ability and willingness to travel on short notice to all on and off- campus sites as needed by the college. Employee must establish primary residency in New Jersey within one year of appointment unless an exemption applies.

Posting Detail Information

Open Date

11 / 18 / 2025

Close Date

Open Until Filled

Yes

Supplemental Questions

Required fields are indicated with an asterisk (

Public Job Posting on UCC.edu

(Open Ended Question)

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Yes

Yes

Optional & Required Documents

Required Documents

Optional Documents

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