Luxury Automotive Sales Associate - Jaguar Land Rover Clear Lake

Job Description

Job Description

Jaguar Land Rover Clear Lake is looking for a Luxury Automotive Salesperson. This is a full-time position with benefits and pay is based on commission. The automotive salesperson will assist customers through their purchase decision and transaction, ensuring the customer feels heard and important through the entire process and ends up happy and satisfied with their decision and purchase experience.

Responsibilities Include :

• Stays up to date on manufacturer-provided training
• Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
• Assists customers in their purchase process by providing knowledge, guidance, and support
• Develops buyers by maintaining rapport with previous customers in CRM; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
• Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
• Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
• Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
• Follows up with sold customers in the CRM to ensure their experience was fantastic, to see if we can help in any other way, to remind them of our service department, etc.
• Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Reminds customers to take the manufacturer provided CSI survey after a transaction has been completed
• Asks for online reviews through our many online review sites
• Other jobs as specified by the sales manager

Requirements :

We believe that our associates are our greatest asset. The work that you do every day contributes to the success of the dealership.

We Offer :

We strive to take excellent care of our employees, so that they will take excellent care of our clients. Thanks for considering being a part of our team!

Our dealership has been and remains committed to the principles of equal employment opportunity and nondiscrimination for all persons without regard to race, color, religion, sex / gender, sexual orientation, or preference, marital status, citizenship status, military status, age, national origin, nationality, handicap or disability, or any other status protected by federal, state or local law or regulation. In keeping with this policy, we seek to recruit, hire, train, and promote into available jobs the most qualified persons and to administer personnel matters such as compensation, benefits, training, layoffs, and terminations in accordance with this policy. All employees are expected to conduct themselves in the workplace in a manner that is consistent with this policy.