Customer Portfolio Manager CPM TX

Site Customer Portfolio Manager

Our mission is BIG. Our TRANSFORMATION is key bringing the right businesses together to LEAD the ENERGY TRANSITION. Our TEAM is ready. Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future. What Impact you'll make : As the Site Customer Portfolio Manager located in or near the Michigan area, with a dynamic customer base you will need to demonstrate accountability for functional, business, and broad company objectives within Gas Power. You will be responsible for the profitability and customer satisfaction for assigned contracts and customer obligations, fulfill service agreement obligations, fixed price, and time and material program management, and interact with members of the customer service, parts and transactional services, field service, repair service, and / or other teams. High levels of operational judgment are required to achieve objectives.

Job Description

What you'll do :

• As the Customer Portfolio Manager, you will serve as a liaison between internal / external organizations and your assigned customer(s), own the customer relationship, customer communication and contribute to the overall business strategy inclusive of the P&L's and Growth Opportunity
• Develop and own site customer communication plan, coordinate and facilitate regular "Customer meetings" reviewing open items and action plans and reviewing existing and new GE Vernova products / services that could provide value for the customer.
• Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE.
• Be responsible for developing outage scope / communicating scope to the field services team.
• Be responsible for outage / non-outage parts planning including requests for quotes, providing quotes to customers, placing / managing parts orders through delivery, and invoicing for parts as applicable.
• Provide leadership in owning and driving all emergent / forced outage matters to resolution.
• Prepare, organize, and facilitate pre-outage planning meetings, post-outage meetings and outage milestone meetings including On-Site Repairs and Part and Component Repairs performed in GRS addressing repairs issues in the GE network.
• Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure.

Basic Qualifications

Other Eligibility Requirement :

What will make you stand out :

GE Vernova employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce :

GE Vernova's Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. It is a global leader in gas turbines and power plant technologies and services with the industry's largest installed base.

For U.S. based candidates only, for purposes of complying with U.S. pay transparency requirements, the base pay range for this position is $119,600 - $199,400 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, geographic location, and skill set.

This position is also eligible for a 15% annual performance bonus. This position will stay open on the career website until at least 11 / 6 / 2025.

The Company pays a geographic differential of 110%, 120%, or 130% of salary in certain areas of the USA.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24 / 7 nurse-based resource; and access to the Employee Assistance Program, providing 24 / 7 confidential assessment, counseling, and referral services.

Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.