Senior Director BPS Solution Architect Lead - REMOTE U.S.

Req ID : 334573

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Digital BPS Solution Architect Lead to join our team in the United States (US).

Why the Role is Important

The BPS industry is undergoing a dramatic transformation, driven by rapid advancements in intelligent automation and AI. Your expertise will ensure that our clients receive forward-thinking solutions that address their unique business challenges while aligning with industry best practices. Your role is crucial for NTT DATA as we expand our global footprint, drive revenue growth, and deliver unmatched value in a highly competitive market.

Once You Are Here, You Will

Innovation :  You will refine our service offerings and technical solutions, and drive continuous innovation that aligns with client needs and market demands.

Client Engagement : You will propose innovative solutions and deliver value-added architectural designs that will strengthen client relationships and foster long-term partnerships.

Solution Design :  Drive solution design by collaborating with stakeholders at all levels to align technical solutions with business objectives and deliver exceptional client value.

Lead Technical Architecture :  Lead and provide architectural expertise for BPS solutions to ensure solutions align with client business goals and future-thinking industry best practices.

Solution Ownership :  Own the end-to-end solutioning process, independently responding to RFPs and developing compelling, differentiated proposals.

Technology Consulting :  Provide expert consulting on technology options, leveraging GenAI and AI-based platforms to maximize client outcomes.

Requirements Definition :  Facilitate workshops and close discussions with client stakeholders to draw out and define both technical and functional requirements.

Thought Leadership :  Develop and articulate Points of View that outline scope, due diligence, approach, and business / cost benefits for clients and internal teams.

Global Collaboration :  Collaborate closely with NTT DATA’s global business and technical stakeholders to deliver scalable, innovative solutions across regions.

Revenue Growth :  Drive revenue generation through your technical expertise and ability to identify upsell and cross-sell opportunities.

Required Qualifications

10+ years of experience in solution architecture with an emphasis on business process services (BPS).

7+ years of experience with deep industry knowledge in any of the following industries : Healthcare, BFS (Banking, Financial Services)

5+ years of hands-on experience with automation and machine learning solutions.

5+ years of experience developing financial models for solution proposals.

Experience communicating business value propositions to executives—both orally and in writing.

Bachelor’s degree in computer science or a related field.

Preferred Skills

Master’s or PhD degree.

Certification or advanced degree in AI or machine learning.

Experience designing solutions for global clients.

Strong executive-facing presence and customer acumen.

Proven ability to work independently and as part of a global team.

Ideal Mindset

Forward-thinking and passionate about the future of BPS, intelligent automation, and AI.

Eager to stay ahead of industry trends and proactively drive innovation.

Strong communicator with the ability to influence stakeholders at all levels.

Analytical, detail-oriented, and able to balance technical depth with practical business acumen.

Collaborative, adaptable, and committed to continuous learning and professional growth.

Location : Remote (Continental U.S., near a major airport, preferred time zones Central and Eastern; up to 50% travel required)

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About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ()

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here () . If you'd like more information on your EEO rights under the law, please click here () . For Pay Transparency information, please click here () .

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $149,500-$304,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and / or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

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