Engineering Technician - Cleared Contractor - C

Engineering Technician - Cleared Contractor - C | Melbourne, Florida, United States

Description :

L3Harris is seeking an Engineering Technician to support hands-on maintenance and sustainment of complex systems. The Engineering Technician will provide technical support and timely resolution of defects. Provides case status updates to management and customers. Maintains and updates records in tracking databases and alerts management to emerging trends in incidents, problems, or issues.

Needs some sys admin skills - Need to be able to load configurations to the network gear and servers

Overall Summary

Provide hands-on maintainance and troubleshooting of hardware issues on computers, monitors, servers, and communication equipment (i.e., Cisco, Dell, Oracle, HP,

• , NetApp)

Troubleshoot failures using multiple OS platforms to include Windows, Linux, and Unix

Maintain an active record of troubleshooting and repairs using a ticket system

Diagnose, refurbish, and test hardware received from the field and lab

Gather, analyze, and report failure data trends and inventory levels

Inform and interact with the engineering team to recommend solutions to problems

Package, handle, and arrange transportation for incoming and outgoing shipments

Track and follow-up on outstanding equipment returns

Transport / hand-carry equipment between lab, warehouse, and repair facility

Perform software builds on multiple baselines by following detailed procedures

Manage and safeguard assets to include government-furnished property

Process new hardware by tagging and capturing asset information into a database

Perform inventories and audits of hardware and reconcile asset databases

Provide guidance to on-site technicians during quarterly preventative maintenance

Develop test and checkout procedurs for depot repairs

Perform responsibilities in accordance with established procedures

Work requires independent action to resolve issues

Overall Summary

Highly developed support individual contributor.

Works autonomously. May act as a mentor to lower level peers and provide guidance on tasks.

Makes recommendations for solutions.

Works on assignments requiring judgment and initiative.

Nature of Supervision

Works autonomously.

May act as a mentor to lower level peers and provide guidance on tasks.

Communication & Influence

Communicates with contacts typically within and outside the department on matters that involve obtaining or providing information requiring explanation or interpretation to understand and reach agreement. Makes recommendations for solutions.

Innovation & Complexity

Work is structured within identified boundaries and procedures.

May work on assignments requiring judgment and initiative. Uses knowledge and experience to resolve issues.

Organization Impact

Works to achieve operational targets within job area which has impact on the overall achievement of results for the team. Work is of larger scope, typically on less structured task-related activities requiring judgement.

Education & Experience

Requires highly developed job knowledge / skills.

Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary / Associates Degree with a minimum of 4 years of prior related experience.

Enable Skills-Based Hiring No

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