CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60074471

CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60074471

Date : Sep 15, 2025

The State Personnel System is an E-Verify employer. For more information visit the E-Verify Website.

Requisition No : 861061

Agency : Children and Families

Working Title : CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60074471

Pay Plan : SES

Position Number : 60074471

Salary : Current employees will be compensated in accordance with the DCF salary policy.

Current employees will be compensated in accordance with the DCF salary policy.

What you will do

This is advanced professional work supervising and directing the work of child protective investigators and support staff. The primary duty is to spend the majority of the time communicating with, motivating, training and evaluating employees.

How you will make an impact

• Supervise, plan and direct workloads, workflows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children.
• Develop performance standards and job duty expectations with investigators, review standards and plans for continuous improvement.
• Communicate investigators' compliance with these expectations on a regular basis and provide coaching by acknowledging outstanding performance and offering suggestions for improvement.
• Evaluate employees against established standards and take corrective action when needed.
• Promote career development of investigators by ensuring training and leading cross-training efforts on differential investigative skills.
• Review casework, assessments and safety plans with investigators, and provide consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.
• Use management tools in information systems to monitor open cases and manage workflow to prevent backlog and ensure timelines are met.
• Ensure CPI operations are within legislative authority and compliant with federal and state rules and regulations.
• Identify improvements and implement adjustments to improve program effectiveness and efficiency.
• Facilitate and participate in hiring, promoting, disciplining and / or dismissal of employees.
• Collect, analyze, and report data regarding child protective investigations.
• Establish and maintain cooperative working relationships with organizations involved in investigations (community providers, legal services, law enforcement, medical, schools and other resources).
• Ensure effective communication with deaf or hard-of-hearing customers, manage service records and report data / training needs accordingly.

Qualifications

Knowledge, Skills, and Abilities

Knowledge of child protection theories and practices, ethics, indicators of abuse and neglect, management and supervision techniques, court procedures, data analysis, and program evaluation. Skills in interviewing, observation, case planning, report writing and staff supervision. Ability to communicate effectively, develop plans, and maintain professional relationships with partners. Ability to supervise staff and apply relevant laws and procedures. Proficiency with computer systems. Ability to conduct thorough case staffings and meetings.

Must be physically able to perform required tasks, including field work, lifting up to 30 pounds, driving, and occasional 16-hour shifts.

Additional Information

Candidate profile must be completed in its entirety. Include supervisor names and contact information for all periods of employment, account for any gaps, and ensure verifiable responses. If you experience problems applying online, contact the People First Service Center at (877) 562-7287.

This position requires night, weekend and holiday work and is designated essential. May be required to work during emergencies or natural disasters and may extend beyond normal hours.

Benefits include the State of Florida total compensation package. The Department of Children and Families is an Equal Opportunity Employer. Background checks are required (State and National criminal history checks, fingerprinting, etc.).

For assistance, call the People First Service Center at (877) 562-7287, Monday - Friday, 8 : 00 a.m. to 6 : 00 p.m., Eastern time.

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