Change Management Lead

Change Management Lead

At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally-native, data-empowered solutions. Our client's confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team. Finding the right match for this role is a critical aspect of continuing that success.

This Change Management Lead role is responsible for supporting a large organizational transformation change. This role will help design strategy and change communications and establish changes focused on people, process and technology. This role will manage the change at the program level and work closely with a training team handling training and tools. This is a 12-month consulting engagement with a targeted start date of January 2026 and is remote. This is a hybrid role with four days in office and can be based in Philadelphia, PA, Denver, CO, Naperville, IL, or Manchester, NH.

Duties & Responsibilities

• Establish change management best practices and framework, following the PROSCI, ADKAR or similar model
• Design and implement enterprise-wide change management strategies for large-scale tools and ecosystems
• Design and develop change management KPIs, tools and techniques
• Lead and develop communications content and key messaging
• Assess stakeholder readiness, establish adoption efforts, and measure adoption rates
• Provide guidance on change management best practices to team members and client staff
• Partner with program team members to customize and utilize change management tools / techniques throughout all relevant elements of the operations improvement programs
• Infuse change management best practices in all program communications for the field operations audience
• Establish means to evaluate and refine effectiveness of change management tactics
• Consistently exercise informed judgment and discretion in matters of significance
• Ability to work collaboratively with training teams and many stakeholders to communicate wins, benefits and any organizational impacts.