Counter Sales Representative

Counter Sales Associate

Are you passionate about providing top-notch customer service and have a knack for HVAC / R products? Johnstone Supply | The Balsan Group is seeking a dedicated Counter Sales Associate to be the face of our branch, assisting customers with their HVAC / R needs and ensuring a seamless sales experience.

Competitive Base Salary + Performance Bonuses

Health, Dental, and Vision Coverage

401(k) with Company Match

Paid Holidays & Generous PTO

Opportunities for Professional Growth and Development

Greet and assist walk-in customers and handle incoming calls with professionalism

Provide accurate information on product availability, pricing, and specifications

Process sales orders, returns, and warranties efficiently

Maintain a clean and organized counter area and showroom

Collaborate with the warehouse team to ensure timely order fulfillment

Stay updated on new products and industry trends to better assist customers

Have prior experience in counter sales, preferably in the HVAC / R industry

Possess strong communication and interpersonal skills

Are proficient with point-of-sale systems and basic computer applications

Can lift up to 50 lbs and are comfortable standing for extended periods

Demonstrate a proactive approach to problem-solving and customer service

This is a fantastic opportunity for individuals looking to build a career in the HVAC / R industry with a company that values teamwork, dedication, and excellence.