Client Experience Agent

A company is looking for a Client Experience Agent who is passionate about helping people create outdoor spaces they love.

Key Responsibilities

Respond to client inquiries via email, chat, and phone with professionalism and care

Communicate proactively to set expectations and ensure a seamless client experience

Track client progress through key milestones and address potential roadblocks early

Required Qualifications

Available 40 hours / week, including Saturdays (EST hours)

Experienced with CRM systems (Zendesk a plus)

Self-motivated and comfortable multitasking with minimal oversight

Passionate about outdoor living and sustainable design

Exceptionally organized and detail-oriented