Director, Revenue Cycle Operations

Director of Revenue Cycle Operations

Midi Health is scaling rapidly, and we're looking for a seasoned Revenue Cycle leader to partner with our Head of RCM to drive strategy and execution across a fast-growing, multi-state telehealth organization. You'll oversee patient support, eligibility, and A / R teams, ensuring operational excellence, compliance, and cost efficiency while building scalable systems that keep pace with our growth.

This is a chance to take ownership of end-to-end RCM operations in a high-growth, mission-driven environmentwhere automation, AI, and smart process design aren't just nice-to-haves, but critical levers to reduce cost-to-collect and improve performance.

• Lead RCM for one of the fastest-growing women's health companies in the U.S.
• Drive automation, AI adoption, and process design to build a scalable, cost-efficient revenue cycle.
• Partner with leaders across Clinical Ops, Product, and Engineering to shape the future of telehealth billing at scale.

Serve as the primary RCM operator, setting priorities and managing a growing team alongside the Head of Revenue Cycle.

Maintain expert knowledge of commercial and government payor policies, ensuring workflows adapt quickly to changes and audits are proactively managed.

Identify and implement automation / AI opportunities to reduce cost-per-visit, minimize manual touchpoints, and streamline workflows in Athenahealth and related systems.

Support contracting, onboarding, and relationship management with commercial and government payorsnavigating complexities like BlueCard routing.

Drive measurable improvements in cost-to-collect, vendor ROI, and denial prevention by aligning scheduling, documentation, and clinical workflows with RCM best practices.

Partner with Product, Clinical Ops, and Engineering on billing improvements, market expansions, new service launches, and partner integrations.

Oversee managers and supervisors, setting clear performance expectations and building scalable systems to manage growth without sacrificing quality.

Translate operational needs into clear policies, training materials, and procedures to ensure compliance and continuous improvement.

Recruiter Screen- 30 mins

Hiring Manager Interview (Head of RCM)- 30-45 mins

Cross-Functional Panel- 2-3 hours

Midi Health is a diverse organization. We encourage applications regardless of color, religion, gender, sexual orientation, gender identity or expression, age, nationality, marital status, disability, and veteran status.