Overview
Lead Automation Development Engineer (Robotics) at Quest Diagnostics. Reporting to the Sr. Automation Manager, this role serves as a technical leader and subject matter expert in laboratory robotics and automation. Drives the design, development, deployment, and sustainment of advanced automated systems across sites, delivering high-reliability solutions that enhance laboratory efficiency, accuracy, and scalability.
The Staff Engineer operates with substantial independence, anticipating challenges, developing innovative solutions, and influencing technical strategy. Leads cross-functional initiatives, guides troubleshooting on production systems, and spearheads the development of new scripts, recovery methods, and workflows. Requires deep expertise in programming liquid handlers (primarily Hamilton / Venus), strong analytical and problem-solving skills, and effective communication across organizational levels.
Responsibilities
- Lead design and deployment of advanced automation systems and ensure seamless integration into production and R&D workflows.
- Develop complex automation scripts and recovery methods for new assays / workflows, including error handling, custom liquid classes, water / simulation runs, and data analysis.
- Oversee and guide troubleshooting of production automation systems to maintain turnaround time (TAT) requirements and maximize uptime.
- Analyze automation metrics and sample data to drive iterative optimization and inform future system enhancements.
- Act as a technical lead and mentor, providing guidance to engineers, development scientists, and operational staff on best practices, system capabilities, and troubleshooting approaches.
- Collaborate cross-functionally with R&D, bioinformatics, operations, and facilities teams to design automated workflows and ensure robust system performance.
- Define and communicate automation strategies, progress, risks, and solutions to automation leadership, senior stakeholders, and cross-site teams.
- Lead validation efforts, including software verification, system testing, and qualification documentation for new programs, hardware, and integrations.
- Oversee preventive maintenance and repair of advanced automated instruments supporting continuous 24 / 7 operations, coordinating with vendors as needed.
- Stay current with industry developments, emerging technologies, and regulatory expectations to guide long-term automation strategy.
Qualifications
Required Experience & Expertise
7+ years developing and deploying complex automation scripts and methods on liquid handling platforms (Hamilton required; Tecan strongly preferred).Deep knowledge of automated systems programming, including error recovery logic and method validation.Experience designing, executing, and optimizing molecular assay workflows (e.g., NGS or other high-complexity molecular methods).Strong troubleshooting skills for integrated automation systems, with a track record of resolving critical production issues.Experience using automation and instrument performance metrics to guide design decisions and improve reliability.Strong ability in software / system testing and validation practices.Preferred Experience
Experience leading cross-site automation deployments or serving as a technical lead on large-scale integration projects.Familiarity with scheduling software (HighRes, Biosero, or similar) and LIMS integrations.Application or service engineer experience with an instrument vendor is a plus.Experience with programming languages such as Python, C++, Java, and C#.Experience with GitHub or other version control system tools.Familiarity with IVD design control documentation and CAP / CLIA requirements.Education
Bachelor's Degree Required.Skills And Attributes
Strategic mindset with strong project management skills and ability to prioritize multiple initiatives.Exceptional analytical, problem-solving, and decision-making abilities.Clear written and verbal communication; able to engage both technical and non-technical audiences.Strong interpersonal skills with the ability to build influence and collaborate across cross-functional teams.Operates independently, sets priorities, and drives projects to completion with minimal oversight.About The Team
Quest Diagnostics honors our service members and encourages veterans to apply.
Equal Opportunity Employer : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets or any other legally protected status.
Job Details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Engineering and Information TechnologyIndustries : Medical and Diagnostic LaboratoriesNote : This job posting contains internal references to related roles; referrals may increase interview opportunities. This posting does not include any external resume submission requirements beyond the listed responsibilities and qualifications.
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