As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. troubleshoot basic issues and provide solutions. document interactions and update customer accounts. provide quotes and process orders. research leads and target accounts for new opportunities. proactively generate new sales. learn full suite of products and services to serve customers effectively. work closely with warehouse to address shipping issues. work closely with finance to provide billing and documentation. ability to work with customers in different time zones. prepare client quotes, proposals, and presentations. be highly detailed and accurate in communications. ability to multitask and meet deadlines. provide prompt customer feedback and issue resolution. submit timely activity reports. possess strong computer skills and familiarity with MS Windows. dynamic project management and collaboration skills. be constantly mindful of schedules and committed to delivering all projects on time. Duties and responsibilities can change depending on business needs.
Online Help Desk Associate • 75075 Plano, TX, US
As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and...Show more
Contract to hire position with a major financial firm.Onsite 5 days per week in Dallas.This role is to provide on site (5 days/wk) Desktop Support (e.Windows, O365, mobile, peripherals, laptops) fo...Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more
Functional Area: Information Technology (ITM).Career Stream: IT Solutions (SOLN).Job Title: Associate, IT Solutions.Direct/Indirect Indicator: Indirect.The Associate , IT Solutions will collect, an...Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more
Our enterprise-level client is seeking to add six Help Desk Analysts to the team in Plano, TX.Please see below for full details-.Client is hiring six total to the team with more possibly behind it....Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more
A growing Managed IT Services provider in.Help Desk Support Technician (Level II).This role is ideal for an IT professional with hands-on experience supporting business environments, including Wind...Show more
As an Associate at the Service Desk, you will provide technology and device support, including for Windows 11, O365, MacOS, mobile devices, and laptops, to employees and contractors.Beyond your tec...Show more
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Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more
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Associa is seeking a highly motivated and customer-focused Level 1 Service Desk Analyst to join our dynamic IT team.As a primary point of contact for our end-users, you will play a crucial role in ...Show more
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more
We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...Show more
