General Manager

Role Summary

The General Manager is responsible for overseeing branch operations, driving profitability and growth, and ensuring service quality, safety, and customer satisfaction. This position combines operational leadership, financial management, and sales strategy while fostering a positive, collaborative work environment.

Key Responsibilities

• Plan, organize, and manage all business activities at the branch to achieve operational and financial objectives.
• Review and analyze financial statements, sales reports, and operational data to monitor performance and identify areas for improvement.
• Ensure compliance with all safety, quality, and regulatory requirements.
• Build and maintain relationships with clients across residential, commercial, and government sectors.
• Drive business development by monitoring ROI of revenue channels and supporting sales initiatives.
• Lead, motivate, and develop staff to achieve performance goals and maintain a strong team culture.
• Oversee scheduling, capacity, and equipment utilization to maximize efficiency and service quality.

Qualifications & Skills

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